£1000's of damage following end of tenancy clean

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irinak's review of Perfect Cleaning Ltd - www.perfectcleaning.co.uk


“£1000's of damage following end of tenancy clean”

Written on: 23/12/2020 by irinak (2 reviews written)

The company were paid c£250 for end of tenancy cleaning.
There were many areas they missed including the oven, freezer, kitchen bin, sink and so on.
As I said, they did not clean the INSIDE of the oven to an acceptable standard and independent inventory picked this up.
On receipt of the inventory they returned to fix the problems but instead sprayed the OUTSIDE of the oven with oven cleaner and the new wooden floor (which looks like overspray) which stripped it of its varnish.
I do not know whether this was on purpose or just incompetence but I am at a loss as to why the outside of the oven had spray all over it.
So far, the company have refused reparation claiming that they said they wouldn't dismantle the oven as part of the service. However, the door did not need dismantling to clean the oven.

The company has to be fully liable for all damages caused by their workers, for which there is clear evidence and photos. We have since asked for their insurance details, and will be taking further legal action.

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Deannabrown's Response to irinak's Review

Written on: 04/02/2021

Have you had any luck? Going through the same thing at the moment however we received notification from the courts to say that the company has apparently gone into liquidation. After further calls, we found them still in operation. If you meet this same thing, do not give up!
If you have any contact details further then what is on website, please can you share, we are struggling to get our money back.

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