Mixed customer service

Brentacre Specialist Car and Van Insurance - www.brentacre.co.uk
★★★★☆
4.3
79.0% of users recommend this
  • Customer Service

  • Value For Money

GerardoHardy's review of Brentacre Specialist Car and Van Insurance - www.brentacre.co.uk

“Mixed customer service”

★★★☆☆

written by GerardoHardy on 17/08/2020

When speaking to some of the employees they're very helpful and understanding. Though on a few occasions I have experienced terrible encounters with staff who are extremely defense to the point were I no longer wanted to talk to the employee and considered ending my insurance with them before the year end. It's unlikely I will renew with them after the first year.

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  • Comprehensive

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  • Lady Driver

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