try to trick you into buying extras without you noticing!!

Each time I visit the Odeon(Bromborough) I am forever conned into paying extra for things to do not want such as premier seating, loyalty cards etc ....these are always added on without my knowledge and its only when I am about to walk off with my change and receipt I actually realise. it is always the same woman too!

The last time it happened was when I went to watch Despicable Me.
I asked for 2 x 2D tickets and was charged for Premier seating....Not at any point did I ask for these. I only noticed when I gave my tickets in to another member of staff when going to the screen, this member of staff informed me that I had Premier seating and could sit anywere i wanted. I asked if I had been charged for that. He replied 'yes you will have'.
I got fed up and went back for a refund even though I had paid by card. I felt by principle they should not get away with this.
The look on the woman's face when i asked for a refund said it all. She was clearly unhappy and had the nerve to say to me''oh you didn't want premier seating??@' like she didn't know exactly what she had done!!

On another occasion when going to see another kids movie, the movie was late starting by 10 minutes and people were all asked to wait outside as the cleaner was still inside. She had the worst attitude I have ever experienced in such a role.
When she eventually did finish her job she walked out mumbling that everyone were ignorant b*******s!!

Refreshments are way too over priced even for a cinema. they do ''deals'' such a popcorn and drink for £5....they may think this is a bargain but seriously....out of date popcorn in a bag that's dried out and tastes like plastic? and diluted pepsi!!

It is for this reason I always visit the light nowadays, not only is the seating more comfortable but you don't feel like your being conned everytime you go to buy tickets. Also the staff seem very pleasant, always saying hello and using manners etc

Odeon has gone downhill by a mile. I begrudge handing over my hard earned money to these people and will go out of my way to avoid this place like the plague from now on!