Not trustworthy & awful customer service.

I wanted to send a fruit hamper to a friend and didn't receive a confirmation email or call after I completed my order. I didn't want to hassle my friend about whether they had received the hamper as it was a surprise but 2 weeks later after emailing cityfruits.com twice, I found out that the order didn't go through because I gave them a mobile number rather than a landline number (which I don't have!!!) and they couldn't explain why they didn't let me know. I can't believe they didn't respond to any of my emails asking them what had happended with my order and I didn't get contacted about my order problems. Highly unreliable and unprofessional.

In this day and age, you expect companies that sell online to be able to complete orders and fulfill them and if they have any problems to contact you directly about the problems or at least let you know that your order wasn't successful. Especially when the business deals with time sensitive gift hampers!