#TheBodyShopDontCareAboutCustmers

Click here if this is your business
The Body Shop
★★★☆☆
2.5
From 42 reviews
50.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

Click here if this is your business

347Shaw's review of The Body Shop

“#TheBodyShopDontCareAboutCustmers”

★☆☆☆☆

written by 347Shaw on 12/04/2017

Massively disappointing experience for using the online store for the first time. Consequently due to your inadequacy to deliver a service that I paid for, I will now have to ship the products to my wife at great expense, instead of in my suitcase. No response from emails I have sent after being told to escalate the matter when I rang this morning, and an offer to refund the delivery charge was both patronising and inadequate. Looks like you have lost a new customer #TheBodyShopDontCareAboutCustmers #PoorCustomerService

  • Online Purchase

    Branch Visited

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account