Frustrating Online ordering experience

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The Body Shop
★★★☆☆
2.5
From 42 reviews
50.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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13Middleton's review of The Body Shop

“Frustrating Online ordering experience”

★★☆☆☆

written by 13Middleton on 16/04/2015

I had a really annoying experience with ordering their products off of their website. I love their products I truly do but there isn't a store near me. After this experience of getting someone else's package, having to wait 3 weeks in total for mine, plus having to worry about returning the wrong package I originally received.. Defiantly deters me from ordering from the site again. The customer service representatives were both very nice but did not offer me anything for my frustrations.

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