poor customer service

Click here if this is your business
★★☆☆☆
1.9 / 5
17% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Lloyds Pharmacy

★★☆☆☆

“poor customer service”

Written on: 06/10/2017

Booked a flu jab on line. No telephone confirmation received so rang Tolworth branch. First person I spoke to had a very unfriendly telephone manner and passed the phone to someone else without informing me. The second person was more helpful but advised they had no-one to administer a flu jab as booked and could I book again. Not good service, I have had this appointment booked for some time. Had I not called would have had a wasted trip - go to Boots much better service.

  • tolworth

    Branch Visited

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0