Mortgage offer lost due to slow response

Countrywide Surveyors
★☆☆☆☆
1.3
8.0% of users recommend this

Guest's review of Countrywide Surveyors

“Mortgage offer lost due to slow response ”

★☆☆☆☆

written by on 09/06/2022

Having found a mortgage with good rates countrywide were asked by the lender to survey the property. Surveyor stated he would have the report completed that night. It took Countrywide 32 calendar days to send the report having been chased on 3 occasions by our advisor. The report consisted of 4 lines littered with grammatical errors and spelling mistakes advising a structural survey. This was completed sent to Countrywide by our lender who failed to act and return. As a result we lost a highly competitive mortgage and due to time returned to our current variable rate. I would avoid this company at all costs.

Nalaf's Comment

Written on: 09/06/2022

The exact same happened to us.

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