Disgusting customer service & nasty pizza

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Papa Johns www.papajohns.co.uk
★★★☆☆
2.9
From 9 reviews
56.0% of users recommend this

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Sweeney_Todd's review of Papa Johns www.papajohns.co.uk

“Disgusting customer service and nasty pizza”

★☆☆☆☆

written by Sweeney_Todd on 01/03/2015

I ordered pizza for my children. An order at 6.55pm was finally delivered at 9.30pm, so you can imagine how hungry and tired the kids were. When it did finally arrive, the pizza was luke warm, the toppings scarce and the taste of the pizza was bland.

I have complained to Head Office but, after 15 days, my complaint has been ignored.

I have raised this on both the Papa John's Twitter and Facebook accounts, but instead of offering to resolve my complaint, Papa John's idea of customer service is simply to try and solence me by blocking me from their social media.

In summary, only use Papa John's if you want to purchase from a company who doesn't give a damn about you or your experience.

  • Papa John's

    Restaurant name & location

  • £10-15

    Average cost per head

  • Quality of service

  • Quality of food

  • Value For Money

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