Leisuredays Insurance Reviews - www.leisuredays.co.uk

★★★★★
4.6 / 5
92% of users recommend this
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Leisuredays Insurance - www.leisuredays.co.uk
Leisuredays Insurance - www.leisuredays.co.uk

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Latest Reviews

★★★★★

“Caravan insurance”

Written on: 17/05/2022 by McMahantt425 (1 review written)

Prompt and efficient service by telephone. Polite and amiable young man… Read Full Review

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★★★★★

“My caravan insurance ”

Written on: 09/05/2022

I Have been with leisuredays for 7 years and have found them very reasonable price wise. They are very helpful if you have any questions and take their time explaining things,fortunately I have never had to claim from them but I think they would be very helpful with that as well… Read Full Review

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★★★★★

“best caravan insurance service”

Written on: 04/11/2021 by AllanMooney64 (1 review written)

phone call was answered very quickly the process was easy and the person very polite… Read Full Review

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★★★★★

“Friendly service fair estimate”

Written on: 12/10/2021 by Judes5960 (1 review written)

Friendly easy service renewed by telephone lovely lady dealt with my renewal would recommend to others family and friends… Read Full Review

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★★★★★

“A Great Company for Caravan Insurance”

Written on: 29/09/2021 by Dollydaycream (1 review written)

We recommend Leisuredays Caravan Insurance because the prices are competitive each year the prices have been held at a reasonable price. Very interesting newsletters with tips on how to keep ones caravan in tip top condition and winterisation tips. Friendly staff on the telephone and helpful, what more does anyone want. There is nothing that we can think of that we did not like. All we can say is THANK YOU Leisuredays… Read Full Review

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★★★★★

“Renewal”

Written on: 19/07/2021 by Kuryakin (1 review written)

Needed to make some revisions on renewal and decided to ring instead of online. Phone answered almost immediately and all sorted in less than 5 mins. Excellent service and a great price… Read Full Review

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★★★★★

“First Caravan Insurance Policy”

Written on: 13/07/2021 by Colin2006 (1 review written)

Having not insured a static caravan before I was unsure how to proceed, I was talked through the process by the sales person and they explained what was covered and what was not. They went through which extras some people thought useful and others that we might just be interested in. I was offered extras but not in a pushy way and it was clearly explained I could always add them later if I changed my mind. The person was friendly knowledgable and took their time explain the details. I was… Read Full Review

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★★★★★

“The one insurance company that doesn't drive me mad!”

Written on: 10/05/2021 by Garcia98 (1 review written)

Competitive, friendly and efficient. Nothing is ever a bother to them. I'd give them my 100% recommendation… Read Full Review

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★★★★★

“Peace of mind”

Written on: 11/03/2021 by BATTY34 (1 review written)

Never had to claim yet (touch wood) but when you speak to staff you seam to get reassurance that they are there for you… Read Full Review

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★★★★★

“Renewal of policy”

Written on: 23/11/2020 by Poppy12345Jayne (1 review written)

The staff at Leisure days are always helpful polite and friendly. I especially enjoy receiving the emails from them , these include how to take care of our caravan . This is our first year of owning a static caravan so have found it extremely helpful… Read Full Review

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★★☆☆☆

“Expensive”

Written on: 12/11/2020 by RileyWelsh (1 review written)

The camp site we are at 'recommends' this firm because it gives £5million in public liability, and the camp site won't accept any other insurance company unless they offer this amount. A circular argument if ever I heard one. Other insurance brokers are mildly astonished; they all seem to have calculated that the most you need, ever, is £2 million, and hint, nay, tell me to my face that this is a form of entrapment. Leisuredays is one of ?two caravan insurers in the country to offer… Read Full Review

Lucieleisuredays's Comment

Written on: 20/11/2020

Leisuredays does work with a number of holiday parks across the UK and as part of this partnership we carry out regular reviews, surveys, and risk management assessments.
Our insurance premiums take into account a number of factors such as the owner’s policy cover levels, the risk of the park, and claims experiences, and we find our premiums for extensive levels of cover are very competitive. In fact, many of our customers rate us highly for service and price on customer review websites such as this and Trustpilot.
Liz, Leisuredays insurance

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★☆☆☆☆

“Did not do what they said on the can!!”

Written on: 25/10/2020

I took out Platinum Insurance with this company because I live 3 hours away from our holiday let, believing that if anything went wrong, I would be covered with 24 hour emergency service, since this is what I paid for! Buyer Beware!! Regardless of the fact I had paid for this service, they were unable to provide 24 hour help for a leak in my roof - despite it being the season for heavy rainfall. They seemed to think it was perfectly acceptable to provide 24 hour emergency cover, which I paid… Read Full Review

Lucieleisuredays's Comment

Written on: 30/11/2020

We are very sorry for the problems you have encountered and the huge inconvenience caused.
We can assure you that a thorough investigation is underway between Leisuredays and the Home Emergency provider to make sure the appropriate services are delivered in the future.
Liz, Leisuredays Insurance

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★★★★★

“Peace of mind once again”

Written on: 03/09/2020 by StevenShep (1 review written)

Well, here we go again, annual insurance premium for caravan, and once again Leisuredays tops the ratings for me. Early renewal notification, allowing time to compare if I needed to, and then friendly reminder just in case I had forgotten, all without pressure, and great value for the protection provided. Various ways to renew, which is good, Information is clear, and when choosing to renew by phone as a preference, as in my case, the staff member was incredably polite, knowledgeable, and… Read Full Review

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★☆☆☆☆

“Money Grabbing overpriced company”

Written on: 01/09/2020 by Zara1507 (1 review written)

These guys overcharged me for insurance for 4 years. Then when I cancelled my policy just 7 days after the cooling off period as we were away they still insisted we paid the £30 cancellation fee after spending more than £2500 with them in the past 4 years. Absolutely not interested in servicing the customer… Read Full Review

Lucieleisuredays's Response to Zara1507's Review

Written on: 10/09/2020

Hi, we're sorry you've rated us one star. Could you please email your full name and postcode to us so we can look into why you feel you were overcharged. Thanks Liz, Leisuredays.

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★★★★★

“caravan inurance”

Written on: 05/08/2020 by JULIE-JIM (1 review written)

PHONE ANSWERED VERY QUICK ALL COMPLETED INSIDE TWO MINUTES… Read Full Review

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★★★★★

“CARAVAN INSURENCE”

Written on: 27/06/2020 by pzStone488 (1 review written)

I HAVE HAD MY STATIC CARAVAN, FOR 10 YEARS NOW, IN THAT TIME I HAVE HAD "LEISURE DAYS"INSURENCE, IT WAS RECOMENNDED TO ME , BY A VERY KIND GENTLEMAN, ON THE SITE WHERE MY CARAVAN IS, AND I HAVE NOT LOOKED BACK LEISURE DAYS HAVE BEEN VERY VERY HELPFUL TO ME IN THIS TIME, AND I AM SURE OTHERS CAN SAY THE SAME THING AS ME.I DO RECOMEND THEM, THEY ARE A VERY TRUSTWORTHY COMPANY. PLUS THEY ARE VERY RELIABLE… Read Full Review

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★★★★★

“Very Very Happy”

Written on: 21/04/2020 by XanderWare (1 review written)

I have been insured a number of years with Leisuredays Insurance at all times i have been very satisfied with your company.many thanks to all concerned… Read Full Review

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★☆☆☆☆

“cancellation”

Written on: 08/02/2020 by cpr65 (1 review written)

I deal with my elderly mother's insurance for a static caravan she had & Leisuredays knew I could deal with things and were happy to take payment from my card but as my mum has sold her caravan I thought it only right to let them know to cancel the policy only to be told they had to speak with my mum who has great difficulty hearing before they would do anything. As there is still 6 months to go on the insurance I'm not sure if my mum is entitled to any money back but I'm left leaving things as… Read Full Review

Lucieleisuredays's Response to cpr65's Review

Written on: 11/02/2020

I’m sorry to hear you’re unhappy with the service you’ve received from Leisuredays. We adhere to strict data protection rules for the protection of our customers however it is possible a different approach might have been appropriate given your circumstances. We’d be happy to look into this for you if you could email your mother's surname and postcode to us.
Liz @ Leisuredays

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Lucieleisuredays's Response to cpr65's Review

Written on: 03/03/2020

We're very sorry for the inconvenience this has caused. We can confirm that we have worked with our underwriter to resolve this and the policy has now been cancelled. We'd like to thank you for bringing this to our attention and allowing us the opportunity to review our cancellation processes and improve our service.
Liz @ Leisuredays

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★★★★★

“excellent service”

Written on: 06/01/2020 by johncob (2 reviews written)

prompt and excellent service, staff friendly. Impressed by reminder phonecall… Read Full Review

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★★★★★

“Friendly efficient company ”

Written on: 15/12/2019 by Christinapotter (1 review written)

Very helpful staff, open weekends, easy to understand policy and very local to me… Read Full Review

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