Stewart Longton Caravans Reviews - www.stewartlongton.co.uk

★★★★☆
3.7 / 5
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Stewart Longton Caravans - www.stewartlongton.co.uk

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★★★★★

“Excellent recent customer service”

Written on: 08/11/2017 by Tommyhlfc (2 reviews written)

In March this year we bought a Bailey Pegasus 554 from Lancaster but due to my mother suffering a heart attack in July it was clear that the caravan layout no longer suited us. We had used the company twice before at Lancaster but decided to visit Standish, which is closer to home than our seasonal pitch in Cumbria. I visited the Standish site in the hope of changing vans even though we were only 5 payments into our finance agreement. We met the salesman and explained our reasoning for the… Read Full Review

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★★★★★

“The Best In 2 Years”

Written on: 17/10/2017 by shaunm1963 (3 reviews written)

Just over 2 years ago we started a camping spree, buying tents and going off into the wild beyond (well North Wales). Wanting a little bit more we bought a caravan. Nervous, it didn't last long. We traded in for a trailer tent from a certain Manchester dealer. We felt, from our perspective, that the item itself and the service we received were pretty poor. We soon moved on to a very small caravan, the type that is very compact and comes from place near the South West coast of Lancashire. The… Read Full Review

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★★★★★

“Excellent After Sales Service”

Written on: 13/09/2017 by GrahamTrish (1 review written)

My wife and I took delivery of a 2015 caravan from the Standish branch in early June this year. The service we received from the person I dealt with at the Standish branch and the man at the Chorley branch during the purchase was excellent. They were both extremely helpful answering all our questions without hesitation as this was our first caravan purchase. We have spent several weeks away in our caravan enjoying every minute. On our last outing we found that the kitchen sink was leaking… Read Full Review

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★★★★★

“Exceptional service”

Written on: 06/09/2017 by Carlop219 (1 review written)

Fantastic staff and overall service compared to the rest of them out there. I will only buy my caravans from Stewart Longton's… Read Full Review

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★★★★★

“Caravan Purchase”

Written on: 25/04/2017 by Whitwham (1 review written)

We bought a caravan from Stewart Longton and they held it for us for quite a few weeks with a deposit no problem. When we arrived to pick the van up, it was spotless and had been cleaned thoroughly. He took over an hour showing us the electrics, gas etc and even turned them on to show they worked. They ordered us a part (drawer that had been damaged slightly) to be forwarded on and had already installed a new part on the cooker. We were offered more than one refreshment and all the staff were… Read Full Review

Whitwham's Response to Whitwham's Review

Written on: 27/04/2017

It was [name removed] that gave instructions on how to use the electrics and gas. He should be mentioned for the thought and clear concise way in which he delivered this information. He did not rush things and made sure that we fully understood all aspects. Well done Eddie and thank you.

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★★★★★

“Brilliant Bolton le Sands Service”

Written on: 20/03/2016 by ddForsyth121 (1 review written)

Just had second service on current van. Minor problems dealt with in usual efficient and courteous manner by service team. Van ready at promised time as always. Been customers for well over 30 years and always a pleasure to visit the team at Bolton le Sands. Extremely knowledgable staff in all departments… Read Full Review

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★★★★★

“Fantastic experience”

Written on: 16/03/2016 by SerenityGunn (1 review written)

I recently bought a motorhome from Stewart Longton Chorley and could not have been happier with the experience. They were very helpful, without being pushy. Once bought, we have had a few minor problems, all have been sorted without any hesitation. I would definitely recommend them!… Read Full Review

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★★★★★

“Nothing's been a problem at SLC STANDISH”

Written on: 16/01/2016 by Jjbshighfield (1 review written)

As our first venture into caravanning, we were unsure what we needed. having looked round a few dealers, and starting to become disheartened, we went to SLC at Standish. They were helpful but not pushy, provided advice on what we needed. We had a couple of small issues that required attention on the van and we asked them to make them right prior to collection. This was no trouble and on collection the van was perfect or close to it for a 8 year old van! The handover was very thorough, all… Read Full Review

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★★★★★

“Our new dealer!”

Written on: 09/08/2015 by djh112 (1 review written)

After having a number of problems with a previous dealer its nice to have found a company that looks after their customers. Bought our caravan 12 months ago, sales team really looked after us, our salesman Daryl gave us a full demo of the van and sorted a couple of jobs that we wanted fixing free of charge. shop staff were extremely helpful on the day of collection and gave us a discount on all our purchases. What a great start. Brought the van in for its first service last week and once… Read Full Review

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★★★★★

“Fridge problems”

Written on: 12/04/2015 by foggyfang (1 review written)

all packed up motorhome ready to go 16 days in Spain ahead.fridge not working!!! Phone call to service department at Stewart longton the manager sent somone out problem diagnosed back for a part and we set off on time what a service could not recommend them any more highly and a big thank you from both of us .also we have had warranty work done here even though we bought the van elsewhere as a company nothing seems too much trouble well done and thanks … Read Full Review

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★★★★★

“Go above and beyond for you”

Written on: 12/05/2014 by Indiak121 (1 review written)

Great bunch of lads to deal with from all departments. very happy with every aspect of their service… Read Full Review

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★★★★★

“Customer Service and Purchase”

Written on: 09/05/2014

Have just brought a caravan from Stewart Longton Caravans in Blackpool. The customer service I received was 2nd to none as I was purchasing without viewing it as I live over 300miles away. They made the process easy and after trusting their description of the van was extremely happy with my caravan when it arrived to me. It can be quite a worry paying out a few thousand pounds and trusting someone to deliver on their word but they did. Many thanks to the team in Blackpool… Read Full Review

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★★★★★

““Nothing was too much trouble great service, great...”

Written on: 22/11/2013 by WendyMick (1 review written)

We wanted to upgrade our caravan and trade in our old one and visited Stuart Longtons at Blackpool. We have nothing but praise for the service that we received from the manager. Friendly staff easy to negotiate with - without feeling pressured. Pre-delivery inspection carried out very well, with no in-use snags to report. The van was spotlessly cleaned and immaculate inside & out. It was an easy change over from old to new caravan. The manager demonstrated & provided information on using all… Read Full Review

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★★★★★

“Stewart Longtons - Chorely ”

Written on: 24/10/2013 by ToryLax (1 review written)

Overall I would say that my experience was very good indeed. offered a fair price for my part exchange; not the best i was offered, however their caravan was the one I wanted! It was IMMACULATE as so did most of their caravans look. The turn around time was very Quick. On collection I was offered to have the controls demonstrated however I chose not to bother as I felt pretty confident that I could work it all out! All in all, no complaints here. Friendly staff, quality products. … Read Full Review

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★★★★★

“Annual caravan service-extra works, Chorley”

Written on: 01/05/2013

Very pleased, on collecting my caravan, to find that three nasty scuff marks affecting side window and two panels had bee been completely polished out. I offered to pay for this much appreciated extra work but was told there was no charge. Excellent customer care… Read Full Review

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★★★★★

“Extremely knowledgable staff! ”

Written on: 29/03/2013

Fantastic staff Great value Effortless pick up Endless advise Just a few phrases I would use to describe my encounter with the Stewart longtons team at chorley. Definately recommended!… Read Full Review

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★★★★★

“Just picked up our caravan”

Written on: 21/03/2013 by kmb66 (1 review written)

Fantastic customer service from the Blackpool store. We selected a secondhand van and they were very patient, helping us every step of the way as this is our first foray into caravanning. We picked it up today, they went through everything carefully ensuring we now have the required knowledge and equipment to safely tow and set up the caravan, further support is available by phone. While we were there many customers passed through who were clearly long term repeat visitors who, always a good… Read Full Review

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★★★★★

“STEWART LONGTON BLACKPOOL”

Written on: 15/03/2013

recently purchased a caravan from stewart longton the team at blackpool are fantastic sales and the shop nothing to much trouble they really look after you and go through everything with you .PLENTY of advice and options ,A credit to the company… Read Full Review

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★★★★★

[email protected]

Written on: 25/02/2013 by nickbellas (1 review written)

just had a repair job at carnforth dept with great sucsess the staff were great could not have been better… Read Full Review

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★★★★★

“second time customer still happy! ”

Written on: 04/02/2013

I am a second time customer returning to Stewart Longton's in Chorley and yet again I left a Happy caravaner! Everything was effortless from the ubeatable deal we got on our caravan to the easy run through of the controls on collection day. I recommend dealing with Daryl on the sales team, he was a joy to do business with!… Read Full Review

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