We have purchased 2 caravans in the last 3 years from Songhurst Caravans and have been totally satisfied with the service and after sales. We can highly recommend them as a company for not only purchasing but also for servicing and maintenance/repairs and have always found them to be honest and fair. They also have a well stocked competitively priced shop. The Songhurst team are very knowledgeable, helpful and friendly and nothing is too much trouble. We unfortunately sustained pot hole damage to our van from a recent trip back from Yorkshire. We contacted Songhurst on our return and they fitted us in straight away to assess the damage. This was all sorted and the repairs carried out in time for our next trip away. Thank you for a great Service.

Went above and beyond to help me with my predicament with the Calor gas. Such helpful and knowledgeable staff. Nothing was too much trouble for them. Highly recommend

These guys have gone over and above in helping me with my caravan that developed a really bad water leak. They sorted the issue quickly so that no further damage accured and at a great price. Will use again for servicing next year

Called in on the off chance I could have the electric socket underneath my camper van fixed. They were very busy but the person i dealt with squeezed the job in just a few days before Christmas - really helpful! Thank you.

I always book my caravan service and any necessary repairs in with Songhurst Caravans. They are always very helpful, honest and will go the extra mile to get the job done. The shop has everything you need and staff are always on hand to talk to!

I purchased my Lunar caravan from Songhurst caravans 6 weeks and could fault the service received. The advice given was so helpful, we are first time caravaners so had LOTS of questions! I would not hesitate in recommending Songhust to anyone in the market for a caravan

Following a recall notice from Elddis Caravans outlining a minor preventative 'fix' taking less than an hour I called my local Elddis Approved and licensed National Repair and Servicing centre. This was Songhurst Caravans I outlined that Elddis advised I was required to use one of their 'Approved' National centres in order to maintain my warranty. I was asked if I had bought the caravan from Songhurst, my reply was no I bought it from a dealer in the north after seeing the 'van at the NEC show. The receptionist stated that Songhurst Caravans were fully booked and could not carry out the required 'fix'. I reiterated that this was an official recall notice from Elddis and that the letter quite clearly stated to contact the nearest approved repair and service centre who would carry out the work. I was then passed onto a rather gruff male who stated that they were not obliged to comply with the recall notice and that they did not want to know. Well call me naive or old fashioned or look at it any way you want but Songhurst Caravans proudly state that they are part of the national repair network for Elddis and in doing so probably get a certain amount of trade because of this. At the very best this is misleading at the worst it could be construed as being down right dishonest as they are purporting to do one thing and flatly refuse to actually do it. Bear in mind this was not something that required immediate action but could be carried out anytime in the next few months so planning ahead would not be an issue. I also stated that I could deliver at any time they wanted and wait for the 'fix' to be completed so the 'van would not be there for more than the time taken to complete. I will definitely not be using Songhurst caravans for anything at any time in the future, I have contacted Elddis and they are looking into this. I asked if Elddis would agree for my local Marquis dealer could carry out the work, Elddis agreed I called Marquis and without any problems whatsoever they asked for the Vin number booked the 'van in for the work to be completed stated that they would deal with Elddis for everything, they gave me a time that suited me and could not be a better company to deal with. Hopefully this will help others to make an informed choice of caravan supplier in the future.