service due 4 months after you buy

Motorpoint www.motorpoint.co.uk
★★★★☆
4.3
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  • Customer service

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snoopy444's review of Motorpoint www.motorpoint.co.uk

“service due 4 months after you buy”

★☆☆☆☆

written by snoopy444 on 19/05/2018

People watch what your buying because 3 or 4 months down the line it's a £300 pound service needed they don't tell you this and after sales don't want to know you evan for a paint touch up which they made a mess of and after no phone calls back to arrange to get it done when i did phone again they knew nothing about it NOT VERY GOOD AT ALL.Even had to go back to hyundai 3 times for jobs doing

I am going to the media with this for people to read

  • Sheffield

    Town/City

  • Customer service

  • Value For Money

Motorpoint's Response to snoopy444's Review

Written on: 22/05/2018

Hello, thank you for your review. I'm so sorry to hear of this - please feel free to contact our customer care team to clear up any confusion surrounding the service or if there is an issue with the vehicle.
Thanks again, Rachael

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Snoopy444's reply to Motorpoint's Comment

Written on: 23/05/2018

I have done and told you in my reviews what they said and Hyundai said to me it should have had the 2 years service before you sold it me

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Snoopy444's reply to Snoopy444's Comment

Written on: 23/05/2018

So your customer care dont care what I say or do its your policy and your sticking to it bad news for all other people buying a car from you but I will be showing my demonstration at your sheffield branch tell buyers what to expect if they do buy from you just hope lots of people read the reviews

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