Pathetic dishonest irresponsible

Eddie Wright Car Supermarket, Scunthorpe, Humberside
★★★★★
4.6
94.0% of users recommend this
  • Customer service

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Guest's review of Eddie Wright Car Supermarket, Scunthorpe, Humberside

“Pathetic dishonest irresponsible”

★☆☆☆☆

written by on 26/06/2016

After driving 80 miles to Scunthorpe for a text drive we booked well in advance and confirmed on the day, we were presented a filthy car smelling of dogs and full of dog fur.

The metal work was damaged and when we pointed out this, and the sawn off damaged boot cover to the salesman, he asked the manager who disappeared to " come up with an answer" made us,wait ages and then never did.

Total waste of 5 hours, we are both busy professionals and wasted half a day off work, because of the casual and callous attitude of the online sales staff.

  • leicester

    Town/City

  • Customer service

  • Value For Money

Eddiewrightcustomerservices's Comment

Written on: 30/07/2016

We are absolutely shocked to hear this as you can appreciate this is not how we do business. We have tried to contact you by phone and email to discuss this further, please can you contact Vicky.

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