AVOID

WMS Group Ltd - www.wmsgroup.co.uk
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rachel-deeatkins's review of WMS Group Ltd - www.wmsgroup.co.uk

“AVOID ”

★☆☆☆☆

written by rachel-deeatkins on 26/12/2019

AVOID!
Do not get cover with wms! I paid over a grand for three years warranty and unfortunately my car was in an accident (for which I was not at fault for) and written off before even a year was gone on warranty, I was refused a transfer of the remaining two and a bit years to my new car!!! I was given no reason as to why it was refused! Very poor customer service and not a way to keep customers! WOULD NOT RECOMMEND!

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Wmsgroup's Response to rachel-deeatkins's Review

Written on: 02/01/2020

Dear Rachel
Thank you for your comments. We can confirm that the Safe and Sound warranty is not transferrable. However, we did advise you that the amount you paid for the warranty would possibly be claimable against any third party involved in the accident.
While we understand this may not be the response you hoped for, it is stated in the policy terms.
If we can be of any further assistance, please call the Claims Department
Kind regards
The WMS Group

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