Great repair good service

★★★★★
4.5 / 5
91% of users recommend this
  • Value For Money

MrsBG's review of Solus www.solusarc.co.uk

★★★★☆

“Great repair good service”

Written on: 27/07/2020 by MrsBG (1 review written)

Accident repair arranged by my insurer and Solus collected the car when they said they would.

System to send off details of the damage were very easy and you could upload photos which is a great idea and then they know which parts to order ready (no waiting)

They kept me informed all the way through the process and the standard of the repair was exceptional, you would never know it had been in an accident

Bit of a mix up on return but the lady was really apologetic and rearranged for the next day, which was fine and it arrived valeted too (bonus!)

All in all a professional job handled really well and I would recommend

Solusarc's Response to MrsBG's Review

Written on: 28/07/2020

Good morning

Thank you for submitting a review and letting us know that you are pleased with the repairs and valet. Shame we mixed up the delivery of the car but pleased the team were apologetic and resolved quickly.

Please can you let me know which site your car was repaired by?

Many thanks
Cathy
Solus Customer Care

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