Speechless, simply appalling

★★★★★
4.5 / 5
91.0% of users recommend this
  • Value For Money

CashMcGuire's review of Solus www.solusarc.co.uk

★☆☆☆☆

“Speechless, simply appalling”

Written on: 13/02/2020 by CashMcGuire (1 review written)

Bad and dismissive communication, terrible updates, unacceptable repair time frame with very little explanations. Interestingly enough a very swift repair once matter escalated and the ombudsman mentioned...

Solusarc's Comment

Written on: 13/02/2020

Good morning

Thank you for submitting a review and I am sorry to read about your experience. If you could let me know which site your car was repaired by and the first part of your registration so I can review what has happened.

I'll wait to hear from you, many thanks
Cathy
Solus Customer Care

Reply to this comment

Solusarc's Comment

Written on: 13/02/2020

Good morning

Thank you for submitting a review and I am sorry to read about your experience. If you could let me know which site your car was repaired by and the first part of your registration so I can review what has happened.

I'll wait to hear from you, many thanks
Cathy
Solus Customer Care

Reply to this comment
Report this review
Was this review helpful? 0 0