Proffesional, friendly & helpfull.

4.5 / 5
91% of users recommend this
  • Value For Money

Markob71's review of Solus


“Proffesional, friendly and helpfull.”

Written on: 03/12/2019 by Markob71 (1 review written)

From their first phone call to my car being dropped back off i found solus helpfull, proffesional and friendly. The repair it's self looks ok but waiting to see what the colour match and blending looks like in better light.
I was a little disappointed with the cleanliness of the car on its return though. It had been washed and a quick hoover out but i would have pressumed it would have had a little more than that i.e windows cleaned or perhaps a quick polish for the price charged.
The only other comment i have is that on the cars return and driving it again, the clutch feels very strange and light, i hope nothing untoward happened to it whilst it was being driven in solus's care.
Generally pleased with the service received from solus.

Solusarc's Response to Markob71's Review

Written on: 04/12/2019

Good morning

Thank you for submitting a review and letting us know that you are pleased with the service you experienced. Apologies that you were not happy with the cleanliness of your car on its return

Please can you confirm which site carried out the repairs so I can pass on your comments?

Many thanks
Solus Customer Care

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Markob71's reply to Solusarc's Comment

Written on: 05/12/2019

Hi chris, it was repaired in warrington.
I had trouble unlocking drivers door last night but may be a coincidence, thanks

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