Good work lacked details

4.5 / 5
91% of users recommend this
  • Value For Money

Annara's review of Solus


“Good work lacked details”

Written on: 18/08/2019 by Annara (1 review written)

Carried out the work quickly looks like a good job but when I asked what had actually been done there was a lack of detail. Also when took it to be assessed before the repair there was also a lack of detail because they did not want to do extra work to see what was needed prior to the repair which could have cost time had any extra work been needed. Staff were always polite and helpful when speaking with to them.

  • Warrington


Solusarc's Response to Annara's Review

Written on: 23/08/2019

Good afternoon

Thank you for submitting a review and letting us know that you are pleased with the service you experienced with us. I'm sorry to hear that you did not receive sufficient details regarding your repair.

Could you please provide the first part of your registration number so that I can look into this further with the team at Warrington?

Many thanks
Solus Customer Care

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