A very satisfying experience

Solus www.solusarc.co.uk
★★★★★
4.6
91.0% of users recommend this
  • Value For Money

martyn526's review of Solus www.solusarc.co.uk

“A very satisfying experience”

★★★★★

written by martyn526 on 10/08/2018

Following damage to my vehicle, which wasn't my fault, my insurance company mominated Solus for the repair. Dealing with Solus could not have been easier. The initial consultation was made online whereby I submitted photographs of the damage and as much description as I could offer. This was followed by a phone-call from Solus explaining exactly what would happen next.

My vehicle was collected from my house at a pre-arranged time and taken to Solus in Coventry. When the Solus engineers actually inspected the vehicle in detail they discovered further damage that was not at first visible. They then phoned me to give me full details of how they would proceed.

My vehicle was returned to me fully repaired and in pristine condition, cleaned inside and out, with no outward signs of the repair.

I would like to pay special thanks the guys for rpairing a scratch on one of the adjacent panels free of charge that wasn't part of the original accident damage.

I would certainly recommend Solus to anyone who needs them.

  • birmingham

    Location

Was this review helpful? 0 0