Did not turn up

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CityLegend's review of Service4Service Ltd - www.service4service.co.uk

★☆☆☆☆

“Did not turn up”

Written on: 31/05/2018 by CityLegend (2 reviews written)

I requested a collection before 9 am, and this was agreed and confirmed by e mail. On 30 May the day I had arranged for collection, no-one had arrived by 9.05 am so I contacted Service4Service, as I had not been informed of the garage who were going to do the work. I spoke to an employee who confirmed that had agreed a collection by 9 am. He said he would contact the garage and get back to me in 2 minutes. I’m still waiting for that call - a day and a half later. At 9.34 I received a call from the garage to arrange collection. I explained I had left to go to work and there was no one at my home address. I informed him they were due to collect by 9 am, he denied they had ever received that request.

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