Some great staff & some bad staff

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk
★★★★★
4.7
93.0% of users recommend this
  • Value For Money

Kingfo243's review of Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

“Some great staff and some bad staff”

★★★☆☆

written by Kingfo243 on 20/02/2019

I used nationwide crash repairs Sutton to have my vehicle repaired after a small accident. They turned it around extremely quickly. I was contacted by a lady within an hour of me putting my claim in, my vehicle was booked in an repaired after just 6 days! She was extremely professional, kept me updated the whole way and she helped make it an extremely smooth journey for me! However, when another person contacted me to get my vehicle back to me, she was very rude and told me I had to have my vehicle back because she needed the courtesy car. I wasn’t available but I felt pressured to cancel all of my plans because of her basically demanding the courtesy vehicle back there and then. She made the initial call to me at around 2pm and TOLD me she was sending a driver now because she needed the loan car, she’s the only member of staff letting your team down.

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