written by RomeoPeck53 on 21/06/2016
I have been taking my cars to kwik fit for the past few years but I can't say I have too happy about the service I get. I only go as the devil you know kind of thing. They always ring me up and offer things like engine conditioning and things like that just to make easy money. Luckily I turned down their offer cos I figured it is just day light robery. I asked them if it was possible to wash the car after the mot and service and they said yes for £10. I rang and they said car is ready for collection. I got there but of course the car was still dirty. I asked them to wash it and they just seemed so lethargic, disinterested and extremely slow. I would not call it a wash as someone was wiping the car with a cloth. When I asked him about the wheels he started wiping them with the same cloth. He would just wipe for few seconds and then disappears. It was an absolute joke. Anyway I got seriously angry and demanded a refund and walked away. The girl at reception just said it was not her problem as she has nothing to do with cars. She only works there!! My point is if they can behave like that in front of customers what will they be like when your back is turned. How do I know they actually serviced the car. I have 0% faith in them. Never go there again. They are a bunch of lazy and totally unprofessional outfit...
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