written by Skobiwan on 04/03/2020
Went there at about 09:30 this morning to had a tyre repaired. Booked a slot for 11:00. No problems booked in at 11:00 told them which tyre, all good so far. 15 minutes later was told that I needed new tyres, still not a problem. They didn't have my tyres so woulds have to order them in, still no problem. Told me it would cost a £100 more than the online price, then when i queried this it was brought down to only £20 more, for insurance allegedly. So I said no I don't want insurance and was told to order it online then. So I said ok I will do that then and in the meantime please plug my tyre until the new ones get here. No sorry we can't as we don't have any tyre repair kits as we're waiting for our delivery. Wait!!! So you are telling me that you have been stringing me along for 2 hours without being able to do what I initially asked you to do?!? Utterly shambolic money grabbers!
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