DDR Surrey Reviews - www.ddrsurrey.co.uk

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★★★★★
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★★★★★

“Mercedes ML Service”

Written on: 10/11/2012 by Straightlegs (0 reviews written)

Delighted to find Daniel. Have driven Mercs for 30 years and this was the best service ever.Everything explained beforehand and the car collected and returned looking immaculate and it did not break the bank.Already recommending to friends… Read Full Review

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★★★★★

“Efficient, professional, reliable”

Written on: 21/10/2012 by Yannick.rousseau (1 review written)

I have contacted DDR Surrey in order to perform the first service of my Mercedes ML 350 CDI Bluefficiency and was very pleased with the service delivered. Dan was really professional and accomodating. My car was picked up on time and returned valeted on time. Dan was alao able to provide a very good tip for the replacement of my car's tyres. I would not hesitate one second to recommed Dan and DDR Surrey based on this experience… Read Full Review

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★★★★★

“Finally, a garage that offers good service”

Written on: 20/10/2012

I used DDR for the first time in September after having hassles when using the other usual garages for an MOT. They were great! I cannot say a single bad word about them. Daniel was very efficient, got the car picked up and dropped off and got the job done. when a message came up on the dashboard after it had been dropped off, they came straight away and picked it up and fixed the problem (which wasn't their fault but a problem with the car). Don't bother with Brooklands (who from my… Read Full Review

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★★★★★

“I have used DDR Surrey on two occasions . Both times i...”

Written on: 11/09/2012 by Simon60 (1 review written)

I have used DDR Surrey on two occasions . Both times i have found the service to be hassle free and of good value .Too many times in the past i have suffered the 5.30 phone call advising me of the unforseen hitch that would delay the return of my vehicle or the never previously discussed item that would double the amount charged. None of these problems with DDR Surrey they do what they say they will at a time and cost that you are aware of. Simon… Read Full Review

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★★★★★

“excellent Mercedes service”

Written on: 26/07/2012 by ickemeyer (1 review written)

I had been recommended to give DDR Surrrey in Ashtead a try when my Mercedes was due for service. I was not disappointed. The service, car collection, return delivery, interim reports during the day and finally the invoice were most agreeable. Just a few days before the service I suffered a stone chip on the front windscreen, DDR handled the visit from Autoglass who came to their workshop really well. In fact Daniel looked after my car as if it his own. Well done DDR Surrey !… Read Full Review

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★★★★★

“Excellent!”

Written on: 02/07/2012

I have used DDR twice now after getting tired of Mercedes main dealer prices and I have to say, DDR is a more than excellent alternative offering an extremely high level of quality and service. They have dilligently carried out work on my CLS and also picked up my car in the morning and delivered it back at the end of the day. No hassle. I can't praise them highly enough. I would highly recommend. Mark… Read Full Review

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★★★★★

“fantastic service”

Written on: 13/06/2012 by mb1234 (1 review written)

i would highly recommend this company.. i had a few problems with my e class which nobody seemed to rectify,after speaking to technician dan i thought i would give them a go...he definately knew his stuff ,all problems now cured and at a unbelievable price,,,,will be using them again… Read Full Review

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★★★★★

“Great Mercedes Service and Advice”

Written on: 10/06/2012 by JohnOxshott (1 review written)

Having been told by a Mercedes dealership service that my SL500 needed a new vacuum pump, cost nearly £1,000.00, Dan solved the problem by fitting a new fuse! Dan has a comprehensive knowledge and experience in all things Mercedes. No fancy waiting rooms with colour television and coffee machines, just excellent service at very competitive pricing!! I highly recommend anyone to use DDR Surrey… Read Full Review

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★★★★★

“Very good first experience”

Written on: 25/05/2012

Having moved to a new area, we looked for a well recommended service centre for our A class mercedes. So far, we have found that DDR has lived up to its excellent reputation. The car was collected on time, returned on time (very clean) and throughout we were kept fully informed. We were given confident, helpful and faultless advice. The car came back purring. This was of course a first time use of DDR, but based on our experience so far, we expect to continue to have only good things to report… Read Full Review

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★★★★★

“A top quality service as usual”

Written on: 17/05/2012 by LTP04 (1 review written)

DDR provide a top quality friendly service every single time I've used them. The car is collected from me whether I'm at home or work, Dan then keeps me updated throughout the day on how it's going and returns the car back to me when all the work is done. I can't speak highly enough of DDR and the service they provide… Read Full Review

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★★★★★

“Friendly, professional and value for money service”

Written on: 09/05/2012 by Nclem (1 review written)

Working in customer service it is common for people to moan and complain about bad experiences with companies but the good stories are often never told. Recommended by a family friend I contacted DDR on Monday and my B180 was booked in for Thursday. Collected precisely on time by a very friendly and polite driver, I received a call from Daniel at lunchtime saying the service had been done and what time would I like the car back! The same driver returned the car exactly when requested and it… Read Full Review

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★★★★★

“Merc CLS Service.”

Written on: 08/05/2012 by mrgoodfella (1 review written)

After trying the "Named" dealerships and being very unimpressed, I decided to take my CLS to DDR Surrey for an annual service. Wow, Dan the owner is not only an expert on Mercedes Benz but also a very approachable professional. DDR collected my car... as arranged, serviced the car...as arranged, then returned it….as arranged…. (and clean). I paid the price quoted for the service (much lower than the main dealer I might add). Any issues were quickly dealt with as you would expect from a… Read Full Review

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★★★★★

“Fantastic Honest Mercedes Repairs”

Written on: 03/05/2012 by Panish (1 review written)

I have been using DDR for the past year to maintain my SL500. The service received has always been reliable, professional and very friendly. Dan has an immense amount of knowledge about Mercedes. I always feel that the advice I receive is honest! Unlike some of the other dealers that I have dealt with in the past. The work is only carried out if required, after a detailed explanation of the problem. DDR are very competitive with their price and will always collect and deliver the car at your… Read Full Review

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★★★★★

“My Mercedes SL500”

Written on: 02/05/2012 by northcroft123 (1 review written)

Impressed !!!! I can honestly say that my experience with DDR Surrey Ltd was an overall pleasurable experience. Daniel who carried out the work on my car was a very knowledgable and pleasant person to deal with from start to finish. I booked my car in for a yearly service and was asked as to whether I would like my car collected, which was nice and when the car was ready I was pleasantly surprised to see that my car had been cleaned aswell. All in all a very professional service and I will… Read Full Review

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★★★★★

“Cant recommend highly enough”

Written on: 17/04/2012 by IanPatrickE (1 review written)

Having been impressed by Dan's professionalism and value for money when he recently carried out a B service on my W reg CLK (collected from my home and returned same day), I returned to have V belts and a viscous fan replaced. It's refreshing to view Dan's operation at his premises compared to the big dealerships. His prices are so competitive because he keeps his overheads low, without compromising quality or professionalism. He displays a real passion for Mercedes and talks to you as a friend… Read Full Review

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★★★★★

“Mercedes C Class”

Written on: 29/03/2012 by PaulSyson (1 review written)

DDR today diagnosed and repaired an alarm fault on my C200K using geniune MB parts for half the price of an MB main dealer. The car was collectedon time and delivered back on time, Both the driver and Daniel were very polite and courteous and kept me informed of what was wrong and how much it would cost to repair, He even gave the car a check over and notified me a some bushes that would need replacement and gave me a price for doing the work without being "pushy" about like some garages… Read Full Review

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★★★★★

“Good Mecedes Specialist”

Written on: 26/03/2012

Had a service done recently on my CLK and was impressed by Dan's knowledge and professionalism, he was very polite and kept me informed of developments as he carried out the work. Definately good value when compared to Mercedes dealer prices, especially considering he only uses genuine Mercedes parts. Overall very impressed and would not hesitate in recommending DDR to my friends and family… Read Full Review

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★★★★★

“Experience of service”

Written on: 22/03/2012

Being new to the area, I responded to a mailshot from DDR Surrey when my Mercedes needed an MOT and service. I found them to be very professional, I was called when the car had been examined and advised exactly what was needed and the costs involved. The car was collected from home and returned at exactly the times specified, and it was also well cleaned… Read Full Review

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★★★★★

“friendly & professional ”

Written on: 20/03/2012

I had work carried out on my Mercedes Vito by DDR Surrey & i was very pleased. Daniel i very professional & friendly you are looked after as a freind unlike some garages I will not take my Mercedes anywhere else and i have no hesitation in recommending DDR Surrey … Read Full Review

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★★★★★

“Great service from very friendly staff.”

Written on: 19/03/2012 by jamiecoolflo (1 review written)

Would have to say i couldn't have hoped for a better service from DDR.Would definately reccomend this company and will be going back with my cars in the future , GREAT SERVICE !!… Read Full Review

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