written by BrysonDowney210 on 07/03/2014
Great customer focus from start to finish. The advisor made the process flow very smoothly which removed all the stress. Many thanks
written by on 21/02/2014
Great service all the way through. I started my application with *** and then ****. **** phoned me and told me how everything was going from start to finish. Even the dealer where i got my car from praised Toby and said how easy the deal went. Thank you
written by on 14/01/2014
Applied online and having a really bad credit rating did not expect much, but was accepted subject to document and salary check. All through this process I spoke to #### who was very helpful, professional and friendly and made the whole process hassle free. He arranged all the paperwork with the car dealer and the lender and I really had little to do apart from sign the agreement and pick up the car. For those who have had problems with credit ratings I can't recommend them enough.
written by on 08/01/2014
Having bad credit rating most.....well nearly all wont touch you with a barge pole or will simply tar you with the same brush in not understanding why it might be and just simply be as rude as possible. Toby/Warehouse however are absolutely excellent!! Toby returned all my calls, emails and even though I was practically phoning him everyday he didn't stop providing a brilliant and professional service. He spent hours helping me search the car I wanted and yep I ended up getting one :)!! Being in recruitment myself I would definitely hire Toby. I hope his efforts are recognised and I would definitely say he is management material! Thanks Toby really appreciate all you have done!!
written by on 10/12/2013
Anyone who has been through the exhausting process of trying to get car finance with a poor credit history will be aware of just how daunting it can be. Our experience with CARLOANWAREHOUSE was surprisingly different and wholly recommended to anyone who might need such a service in the future. Our personal advisor was courteous, prompt, knowledgeable and a thoroughly helpful chap. This was also our experience when dealing with other members of the team. Customer service at it's best and how it should be.
written by Philjones705 on 29/11/2013
This is the second time this company has helped me and my family and were excellent both times. The advisor who helped me this time was excellent. He was very professional and is a credit to your company. Rang in morning loan sorted by 2.00pm wow. Will be recommending to friends and family. Thanks again to car loan warehouse ! Mr jones and family
written by darrencl10 on 26/11/2013
Dealt with an agent and I have to say I was very impressed with the service it was first class. She always kept me informed and was very quick in supplying with information they needed to process my application. The whole experience was fast, efficient and very professional. I would recommend this company and should I decide to look for a new car in the future I will be using this company.
written by ryanarbabi on 19/11/2013
My dealings with The Car Loan Warehouse far exceeded my expectations. Their service was prompt and efficient, and they responded very quickly (usually within an hour) to all my correspondence. I managed to make all the neccessary arrangments from my desk at work - no long phone calls, no hoops to jump through - the web chat is a particularly helpful feature. The only aspect marring my dealings with them is that I think the charges are a little unreasonable for things like changing direct debit dates etc, but I have litterally not got a single other bad thing to say. Would definately recommend to anyone.
written by cedge1 on 03/10/2013
Can't thank this company enough...excellent service from day one of finding my new car. Very professional in every aspect..very quick turn around in paperwork etc; Viewed my new car on the Wednesday, made a phone call and car was delivered within days... I would highly recommend this company to anyone looking to buy a new car.... Thanks to all their team that helped..
written by on 23/09/2013
HAVING BEEN A COMPANY CAR DRIVER FOR MANY YEARS THE CARLOANWAREHOUSE MADE PURCHASING MY NEW VEHICLE A SIMPLE AND STRESSFREE EXPERIEINECE. tHEY ARE EXTREMELY PROFESSIONAL AND UNDERTSANDING OF THE CUSTOMERS NEEDS AND WERE HELPFUL AND PATIENT WITH ALL MY ENQUIRIES (AND THERE WERE A FEW!!!) CONGRATULATIONS AND MANY THANKS FOR ALL OF YOUR ASSISTANCE.
written by alirahman on 10/09/2013
I don't normally write reviews, but in this case I absolutely had to! From the first enquiry to collection of the car, the guys I spoke to were helpful, patient and had great experience in detailing with my circumstances and requirements. They got the agreement approved super quick and if not for the delay at the dealer, I would have got into my car the very next day! As it was, the weekend meant I had to wait until the Monday. The guys helped me with all my queries and could not have done anymore. I will definitely be recommending them to friends and family and will hope to be using them again soon sometime! Many thanks.
written by MarkHaynesKershaw on 04/07/2013
From the first contact the advisor was professional, quick and patient with the help of the purchase with my classic Morris Traveller. Three sales had fallen through and apart from maintaining a positive attitude, they made me feel confident in contiuing to search for the right vehichle. The right vehicle came along and the sale went through successfully and both the buyer and myself were happy with the transaction. The paperwork was not so difficult and it was great being able to do everything remotely due to our locations.
written by on 12/04/2013
Rob was great, he listened to what i had to say and went back to the underwriters to get them to understand as i do not have an ordinary income/ salary. If it wasn,t for him i do not think i would have got the loan as i am self employed and have a variable income.
written by on 13/03/2013
Excellent friendly staff always willing to listen and help. Will definitely use this service again.
written by Natalie80 on 22/02/2013
I would like to say a massive thanks to [name removed] for great service and advice on my purchase. Nothing was too much trouble and you made the purchase a stress free process. I was particularly impressed with the level of service, you were more concerned with what we needed than any other finance place we looked at. You madesure we had the time we needed to make such decisions and always were on hand to offer assistance when needed. I was very pleased with how smoothly the purchase went and the effort you put in to ensure everything was ready to proceed quickly when we were ready. Fantastic professional service, would definitely recommend! Everything was explained, felt very secure and trusted the advice completely, thanks again!
written by Joshb91 on 18/02/2013
Big thanks to John and guy for helping when nobody else would. Friendly service throughout and always there to help. Would recommend anyone to use the car loan warehouse. Never thought getting my new car could be so easy, money transferred same day as acceptance. Thanks again!
written by golfer1278 on 18/02/2013
Big thank you to guy at the car loan warehouse. He made the whole process very easy. I work full time so I thought it would be difficult but it was so easy. All sorted in one week. I now have my dream car at a price I can afford. Very happy.
written by Patrick64 on 18/02/2013
Thanks to Guy who was very helpful and kept me involved throughout the process. The service was fast and very friendly and would recommend to family and friends. Guy made buying a new car painless and very easy, due to my work commitments Guy would often call me after hours, which I was very thankful for.
written by Sarah777 on 18/12/2012
John was very helpful and although it took me a while to find all the information they needed we got there in the end just as John promised. Very pleased with my new Toyota. Give them a try. Thanks.
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