Not what they claim to be

40A, St Petersgate, Stockport, SK1 1HL
★★★★★
4.8 / 5
96% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Guest's review of Infinity Finance - www.infinitycarfinance.co.uk

★☆☆☆☆

“Not what they claim to be”

Written on: 02/04/2013

I was looking for bad credit car finance and came across them on the web claiming that they could offer solutions for people with adverse credit. This is not true as I found out when I applied over the phone. A sales assistant took a few personal details and then told she would call me back 10 mins later with a decision. I waited 2 hours before I rang up only to be told that my application had been declined. I asked why they had not contacted me and they came back with you should have been sent an e-mail which I never received. Poor customer service to say the least as it was not an on line application, they can,t been be bothered to let you know that you were declined. Beware, I would not recommend them.

  • Speed Of Loan

  • Customer service

  • Value For Money

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