written by MattP1974 on 20/09/2019
Difficult review as yes I was provide with finance and yes I also managed to get the vehicle I wanted however there were a couple of points that eventually soured the experience.
Over promising by sales team is not what I expected but this happened. Firstly being advised payout on approval within 24/48 hours was not as smooth as expected - final frantic calls and a train ticket to collect the vehicle left me with a larger an anticipated cost. Had I been advised initially of a date then I could have managed my time better. On arrival to collect the vehicle I discovered an empty petrol tank - despite being assured that CarFinance could negotiate on my behalf with the dealer (due to journey) it transpired this didn’t happened. So yes finance was provided in a relatively timely fashion, it cost me extra and the promise of first payment in 30-45 days of collection is not the case. It is 30 day only.
Good in parts but keep on the detail and don’t make the mistake I made by not requesting element of negotiation in writing.
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