Flattered to deceive

CarFinance247 www.carfinance247.co.uk
★★★★★
4.8
96.0% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

MattP1974's review of CarFinance247 www.carfinance247.co.uk

“Flattered to deceive ”

★★★☆☆

written by MattP1974 on 20/09/2019

Difficult review as yes I was provide with finance and yes I also managed to get the vehicle I wanted however there were a couple of points that eventually soured the experience.

Over promising by sales team is not what I expected but this happened. Firstly being advised payout on approval within 24/48 hours was not as smooth as expected - final frantic calls and a train ticket to collect the vehicle left me with a larger an anticipated cost. Had I been advised initially of a date then I could have managed my time better. On arrival to collect the vehicle I discovered an empty petrol tank - despite being assured that CarFinance could negotiate on my behalf with the dealer (due to journey) it transpired this didn’t happened. So yes finance was provided in a relatively timely fashion, it cost me extra and the promise of first payment in 30-45 days of collection is not the case. It is 30 day only.

Good in parts but keep on the detail and don’t make the mistake I made by not requesting element of negotiation in writing.

  • Fixed Payments

    Payment Type

  • Speed Of Loan

  • Customer service

  • Value For Money

Was this review helpful? 0 0