written by on 19/09/2012
I felt that the actual adviser was very efficient and polite. The company itself kept me informed of any issues that may of occurred so there could be dealt with as quick as possible. The whole process of applying for this finance was fast and easy. Overall I'm happy with the service provided by yourselfs
written by on 19/09/2012
We have not got a bad word to say about the service we received today, fantastic customer service, Kept us informed at every step of our application, Very helpful from the first phonecall at 9.30am till the last phonecall at 14.30. Happy with the monthly repayments and interest rate. Wouldn't hesitate to use them again or reccommend to friends and family.
written by on 31/08/2012
Applied after reading the good 5 star reviews on this site and the claims on their own website. Wish I had not bothered!! Submitted my application and in less than 5 minutes had a message on my mobile to say I had been declined! Obviously a case of "computer Says No". Thought at least a human being would call me. OK, my credit isn't brilliant, but if it had been, I would not have needed to use this type of company. Obviously all the 5 star reviewers can't be wrong, so must be me that is unlucky. Sorry Carfinance2u for spoiling your 100% 5 star rating, but in my case it does not apply! Only one star from me and that is only because that is the minimum allowed
written by on 21/08/2012
First class in every way, a pleasure to deal with and only took 3 days to complete. Happy you bet I am happy. Thank you Car Finance 2u for helping me re-store my credit rating :) An getting my dream car
written by Will2013 on 19/08/2012
Applied for £2000 for a car never heard anything back I guess I got refused so angry with this company. Guranteed credit?? DON'T THINK SO!!!!
written by chrismay776 on 16/08/2012
I could not be happier with the service that I have recieved. I dealt with Dan who called me within minutes of receiving my on line application. Once I found the car I wanted Dan dealt directly with the dealer and had all the paperwork sent directly to them for me to sign. No hassle, No stress and No Bull. Paid out within 24 hours. I have already recommended Car Finance 2U to friends and would happily recommend to anyone. Thank you!
written by Rob2603 on 16/08/2012
I dealt with mark and was very impressed. He was extremely helpful all the way through and even managed to speed up the process so we can take our new car on holiday. Thanks for everything I'll be sure to recommend you to others
written by Stevemendelson on 03/08/2012
Does exactly what it says on the tin! Found a car that met the criteria and within hours the money was in place and then paid out very promptly once I'd submitted the paperwork. You have an excellent business model
written by bham12345678 on 27/07/2012
Fast, helpful, good value service. Advisors always on hand to offer advice and guidance on choosing a vehicle - especially in cases where you might be being overcharged by the seller. I saw a car Wednesday and picking it up Monday. BRILLIANT!
written by MrsGwill.I.Am on 16/07/2012
We applied on a Thursday evening and picked up our new Citroen Picasso a week later (delay by the dealer posting our documents instead of faxing them) ... We dealt with Mark and Dan and nothing was too much trouble. The finance company they used were also excellent and even rushed through the payment to save time and kept in touch via email and phone at all times. Do not think twice about using this company - our credit rating is shocking due to previous problems and even though we're getting back on our feet now no high street lender would so much as look at us, let alone lend us money - thanks to this company we have a shiny 56 plate family car parked outside and we couldn't be happier!! Thanks to everyone at carloan2u!
written by on 15/07/2012
Outstanding service...Had me car within 5 days. With no hidden extras at the point of the loan.
written by mikeharris on 14/07/2012
I found car finance 2u ltd on the internet whilst trying to arrange a car loan for my daughter.She is 21 with no debt and a full time job,yet was turned down by her own bank immediately! No surprise there!!I looked at a few sites but was drawn to car finance 2u because they clearly stated they could arrange loans for younger and new drivers. From the initial enquiry,we were told we had been provisionally accepted and would be contacted by a member of staff shortly.Sure enough,we were contacted by Mark Burgess,who confirmed various details with us then proceeded with the application.Everything went smoothly,the loan was formally approved and Mark was in regular contact with us right through the process. My daughter and I found the car she wanted on a Saturday,she was driving it by the following Saturday! Mark Burgess offered us a first rate service and we feel that he is a credit to his company. Thanks Mark and thanks car finance 2u!!
written by chief2398 on 13/07/2012
Like others, I struggled to obtain mainstream finance. I gave this company a whirl and from the outset, their professionalism, courtesy and patience was top class. Mark dealt with my enquiry and although I changed my potential vehicle three times, it was never too much trouble. I was always kept updated with the progress (whether it be phone/email) so I knew exactly what was happening. The speed in which my enquiry was dealt with was unbelievable. I know exactly where I will be going for my next finance deal. Well done to all at Carfinance2u. Many Thanks.
written by on 12/07/2012
I must say that I am still astounded as to the speed and quality of the service I received while dealing with Car Finance 2U LTD, in particular Dan Rothwell. It has taken less than a week to secure the purchase of a car that I've had my eye on for a while. The whole process was smooth and very easy with a mimimum level of hassle. One day after speaking with Dan and being approved, I was free to look for my car from any dealership and upon finding the right one, the process was handled with a high level of efficiency and professionalism. Apart from signing and providing a few documents, I haven't had much to do in securing the purchase of the car and I can't thank Dan enough for his top level service and personable manner. I would definitely recommend this service to anyone! CW
written by TerryN on 10/07/2012
I telephoned CarFinance2u & spoke to Dan on the Friday for assistance with finance to purchase my new vehicle. Dan processed all the information and by Monday I signed all the documentation. By Tuesday my dream car was paid for and I collected it at the weekend. I couldnt ask for a better or more professional service. Dan & Mark deserve recognition for a great response to my request.
written by jimbob1002 on 10/07/2012
Ok so I have struggled getting mainstream finance for a car - So gave these a try Yipeeee got it, & ok it's a bit more expensive but we only live once and if you can afford the repayments and you get what you want DO IT ;-) Mainly dealt with Mark but Dan was helpful too, This whole process is done and dusted in days for me 3 days - would of been sooner but the dealer was not very on the ball to say the least! Just don't jump in... make sure you can afford the payments keep within your budget and these guys will help. Mark - Thanks for all your help and for getting the dealer a little more organised lol Jamie
written by Sharob on 07/07/2012
Fantastic company, dealt with Mark and Dan, communication was excellent, and you can choose a car from any dealer. I couldn't have asked for more, as long as you can get your information to them quickly by email, these guys will deliver, and quickly! I applied on Tuesday evening, on Wednesday morning Mark was straight on to it, I just had to send through some Bank statements, which I pulled straight off Internet banking and emailed through to him, he then went off and did the business with the finance company. Next thing I was out shopping for my car, and you can go to any dealer.Mark was out the office for a few days, but Dan took over seamlessly.
written by Farmer69 on 06/07/2012
The service we got from Dan was second to none...The information they give you helps you to go and pick your car knowing that you are not going to get ripped off by dealers over pricing the cars.... They dont car how many cars you run through the system and left us feeling very pleased with our purchase.... Thanks for making what is sometimes a very stressful time easy for us. There is nothing bad I can say about them and I would say nothing needs to change either....keep doing it right guys... :-)
written by Lorna123 on 29/06/2012
Excellent service from Dan at car finance 2 u. Speedy response to application and questions and finance arranged and paid out within days. All arrangements were made direct to the garage by Dan and all I had to do was pay the deposit and arrange delivery, no extra forms to post or fax etc other than standard proof of identity. Excellent service with a very friendly Dan who kept me informed all along, would highly recommend, and use again.
Written on: 15/07/2012
Hi from the uk, going to pick up my new car from the dealership in a few days, am snirtatg my first lease. Wish I had watched this video before, but luckily for me it turns out I made the right choice. Very informative and interesting! Thanks!
written by john0603 on 18/06/2012
A very quick professional service everything handeled effectivley from start to finish. Dan and Mark not only came accross as helpful but friendly on the phone. Would not hesitate to recommend them to friends
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As rated by our community of reviewers
Markburgess's Response to Will2013's Review
Written on: 21/08/2012
Thank you for your feedback.
We endeavour to respond to each application within one working hour and therefore we are sorry to hear that you did not receive a response from us. If you could call the office on 0844 800 0460 (local call rate number) or email [email protected] with your name and address details we will investigate the matter. We give decisions by text message, there are a number of potential reasons why the text would not have got through to you (for example if we hold an incorrect mobile number) and therefore we would like to investigate the reason why the text message did not get through to you.
We are very sorry you were unhappy with the service provided. We try our hardest to provide a first class, fast and efficient motor finance service and we are disappointed that you felt we fell short on this occasion.
Carfinance2u