Zenith Car Insurance – Questions & Answers

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Asked by naith on 21st November 2014 Report this content
I need to find out if anyone else has had any problems with Zenith car insurance. My vehicle was insured with Zenith, I then purchased another vehicle, I rang up to change over my insurance, but their systems were down so I did it online, I typed my card details in an everything, and it came up on the screen that the insurance had been changed over. Only to be pulled over two months later by the police telling me the vehicle had no insurance. The insurance hadn't been changed over by them. I'm now taking it to court as I've been giving 6points on my 9year clean license and 300 pound fine. Has anyone else had a similar problem?

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Answers (4)
Report this content lgfarrell Written on: 24/11/2014
Not had a similar problem but I can vouch for not getting calls answered. I spent weeks trying to call for up to an hour without success. The reason for my call was I had a bike accident and they made up a story nothing like what happened. I sent them detais in writing, they altered nothing. In the end I gave up trying to fight. I don't think they should be allowed to sell insurance, the company is a disgrace. I hope you have emails or screen shots showing what you did as Zenith won't be of help.
Report this content blurty Written on: 24/11/2014
Not had the same problem but I can vouch they are probably the most incompetent insurance company going. No one seems to know what they're doing or how to run the business. Sorry about you circumstances Naith - it doesn't surprise me though
Report this content blurty Written on: 24/11/2014
Not had the same problem but I can say they are the most incompetent insurance company I've ever dealt with. No one seems to know what anyone else is doing or how to deal with claims etc. Fred Karno springs to mind. Sorry about you predicament Naith it doesn't surprise me though. Hope all goes well
Report this content uniquecuk Written on: 25/11/2014
YEA, they cancelled my policy but didnt tell me. got pulled, 6 points and £200 fine.
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Asked by bellysmith on 10th June 2014 Report this content
I'm thinking about taking my car insurance out with Zenith. When I pay my deposit, is that all I pay until my monthly payment and does it cover me to drive other cars?

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Answers (1)
Report this content lgfarrell Written on: 11/06/2014
Monthly payments will come out automatically once you have returned your direct debit mandate. Driving other cars would depend on the cover you requested, if unsure, check or you could lose your license. More importantly you have accepted their quote because it's cheap and so is their service. An hour on the phone without answers, don't give details over the phone about accidents, they write down what they want and refuse to correct it. They shouldn't be in business.
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