Took one year to sort out someone hitting my car

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Slimian's review of The Policy Shop

“Took one year to sort out someone hitting my car”

★☆☆☆☆

written by Slimian on 18/03/2016

In my 1st year someone hit me. And as my insurance lapsed before my claim was sorted they chaeged me £1500 to insure my car, same car same everything. I was assurred that i would het all this back and my insurance would be adjusted when i got my no claims back. I should have been given no less than 800 back but they only offered me £302 and offered me this like it was a good thing. They paid me £278 for someone hitting my car and charged me over £800 more to stay with them. I did this in yhe hope yhey would handle my claim better as i am still their custumer. Now because i said you can f off they will not talk to me anymore. They would not even tell me how much i paid last year so i could find out how much more they charged me this year. Because apparently i joined them with no no claims and when i got one year no claims they charged me £500 more the next year. Now i am not allowed to complain because they are refusing to talk to me. I cant even get my £302 back.
I also had to chase everything up one year was me on their case. I was being passed around from one to the other and each time they just blaimed eachother. I will never make a claim again after this. And i was the ine who was crashed into. I am now talking to fso to get back the money i should hve been given in the 1st place not £302 less than half what i should have had returned to me.
Thanks to the policy shop my 4 mounth old son is going to experience hard times right out of the gate. We are not rich but we always pay our way. Just for people like this to take advantage. I cant say the f word without being treated like i just shot someone but they can trick me with a smile promise to make everything better once my claim is sorted. What is worse?

  • Claimed Over a Year Ago

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  • Male Driver

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