written by vxWilkinson360 on 31/10/2015
Having read the reviews for this company before calling I wasn't expecting much but thought id give them a go anyway. Spoke to 3 different people when receiving a quote,all 3 were exceptionally helpful and polite. I chose to receive all correspondence by email and everything was sent to me as soon as possible. Had no problem returning documents to them, customer service are more helpful than any others I've dealt with and hold times aren't any worse than any other insurance companies. Up to now I haven't had anything extra to pay and have had no problems, the £45 admin fee everyone is complaining about is clearly explained to you on the phone and in all correspondence so its not as though its a surprise, just get it right first time!
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