RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.9 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

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★★★★★

“Feedback for Hoyam ”

Written on: 14/10/2021 by RY101 (1 review written)

Hello.. Great service by Hoyam. Fast and efficient. Acted in a professional manner Delivered a quote and helped to improve upon it by understanding some of the extenuating circumstances related Previously had a good experience with RCIB team members too. The world needs more employees like this. Unfair they all work at RCIB Kind regards MR YAGNIK… Read Full Review

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★★★★☆

“Took a while but got there in the end”

Written on: 11/10/2021 by MrRehab (1 review written)

I dealt with Perry today. He was friendly, professional and easy to deal with. The call took a while but that was down to a couple of my mistakes. In all I got a decent price and was happy with the service I received… Read Full Review

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★★★★★

“Very pleasant surprise ”

Written on: 08/10/2021 by Drwaxburger (1 review written)

Very pleased with my new quote ,and the very professional manner it was handled . Perfection personified ,painless transition ! I would strongly recommend to my friends who ride motorbikes… Read Full Review

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★★☆☆☆

“2hrs later ”

Written on: 08/10/2021 by Emmas79 (1 review written)

I had an existing policy running out next month and that car had been written off so I called to try to insure a new car either by transfer or new policy. It took nearly 2hrs and transfer to 10 different people after the first being the rudest telling me "how do you expect me to find you quote then without a ref numbe, how" to finally find I had to cancel old policy and lose a year's ncb just to start a new one as couldn't swap over. Really don't think I needed to be transferred that many… Read Full Review

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★★★★★

“Great service”

Written on: 08/10/2021 by njLawrence115 (1 review written)

Professional, took time out to sort out the issue. Very very helpful… Read Full Review

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★★★★☆

“Motorcycle insurance renewal ”

Written on: 07/10/2021 by Garza1982 (1 review written)

The person taking my renewal was polite and repeated any questions when asked, as there was a geographical difference I found she spoke to quickly, so I had to ask her to repeat herself. I would ask that representatives speak slower as I’m northern and she was from the south coast, I’m sure if she phoned a Geordie the shoe would be on the other foot, pet… Read Full Review

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★★★★★

“Excellent sevice”

Written on: 07/10/2021 by Tezza1874 (1 review written)

When receiving my renewal price I wasn't happy with the quote, with some research the adviser found myself a cheaper and better insurance for my needs, excellent service and professional manner, will recommend this service to all family and friends… Read Full Review

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★★★☆☆

“Good”

Written on: 05/10/2021 by Alessandras84 (1 review written)

Happy with the policy and the quote I have received… Read Full Review

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★★★★★

“Fantastic”

Written on: 01/10/2021 by Ianhaworth (1 review written)

The adviser was very helpful on the 1st call explained he had to take a prior call he had booked but would ring back promptly. To which he did and he sorted out my renewal to an decent price which i was happy with so took the cover there and then. He ran the quote but the price came back £20 extra he he was really apologetic about. Great membwr of staff… Read Full Review

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★★★★★

“Perfect customer service”

Written on: 01/10/2021 by EmersonWagner (1 review written)

Perfect customer service this is why I have been with the company 3 years the adviser really sorted my problems out and it was all done in one phone call can’t thank him enough… Read Full Review

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★★★★★

“Absolutely great very friendly”

Written on: 01/10/2021 by Kelleher31 (1 review written)

Very helpful and friendly person I spoke to who went out of her way to help. Very easy and pleasant experience… Read Full Review

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★★★★★

“Great quick and easy service ”

Written on: 30/09/2021 by Amar123 (1 review written)

Today an adviser helped me to insure my vehicle when I was having difficulties.. great fast service would recommend this company to everyone… Read Full Review

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★★★★★

“Difficult renewal”

Written on: 30/09/2021 by DevynWooten (1 review written)

Luje was very good at sorting my renewal when we encountered some problems. Called me back next day as agreed and sorted very quickly. Ge explained everything throughly and ensured I understood everything. He also sorted out the finance to make it affordable as possible for me… Read Full Review

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★★★★★

“Excellent ”

Written on: 28/09/2021 by mcevoy2983 (1 review written)

The adviser was professional and helpful throughout!… Read Full Review

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★★★★★

“Amazing service”

Written on: 28/09/2021 by umbreen.shujat (1 review written)

Right choice insurers have been my insurance providers for a few years and they handle all queries very efficiently. I rang today to complete my insurance as it was due for renewal and I received the best service from the adviser. She was polite, professional and very helpful I am really happy with the service I received today. Thank you… Read Full Review

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★★★★★

“yes thanks very happy”

Written on: 28/09/2021 by pyrex5 (1 review written)

yes thanks very happy… Read Full Review

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★☆☆☆☆

“As bad as it gets with insurance.”

Written on: 25/09/2021 by 371Krause (1 review written)

As bad as it gets with insurance. If there was a company to learn the ways not to deal with customers, these guys would be the experts. From day 1 this company sent red flags, first a rather threatening letter asking for proofs of Driving licenses and address and NCB. Most insurance companies do this however with RCIB you get a letter stating "your policy will be cancelled in 7 days". They then have a phone number which you spent about 2 hours waiting to through to. Surely it would be simpler… Read Full Review

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★☆☆☆☆

“Auto renew i”

Written on: 22/09/2021 by Buford (1 review written)

Not notified off new price for contents insurance monies taken out of my account without me given a choice… Read Full Review

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★★★★★

“Happy with my service ”

Written on: 16/09/2021 by SerenaKemp1951 (1 review written)

Very happy with the service that I received. I filled it out online first, however, was not able to complete it. I phoned and got through with no problems and then the rest was completed over the phone. An email has been sent with my cover and also a free paper-based copy will be sent to my home address. the friendly lady spoke to me giving me all information that I needed… Read Full Review

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★★★★★

“She was really really helpful with my quote....”

Written on: 14/09/2021 by Thomas.. (1 review written)

She was really really helpful with my quote. Brilliant customer service… Read Full Review

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