RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.9 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

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★★★★☆

“Took a while but got there in the end”

Written on: 11/10/2021 by MrRehab (1 review written)

I dealt with Perry today. He was friendly, professional and easy to deal with. The call took a while but that was down to a couple of my mistakes. In all I got a decent price and was happy with the service I received… Read Full Review

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★★★★☆

“Motorcycle insurance renewal ”

Written on: 07/10/2021 by Garza1982 (1 review written)

The person taking my renewal was polite and repeated any questions when asked, as there was a geographical difference I found she spoke to quickly, so I had to ask her to repeat herself. I would ask that representatives speak slower as I’m northern and she was from the south coast, I’m sure if she phoned a Geordie the shoe would be on the other foot, pet… Read Full Review

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★★★★☆

“Great customer service ”

Written on: 01/09/2021 by Giovannyo37 (1 review written)

The adviser gave great customer service. She made sure everything went smooth and that my insurance was perfect for me regarding price. She was quick and fast with everything and made sure I was ok with everything… Read Full Review

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★★★★☆

“Giorgio was brilliant to be honest helped with all my...”

Written on: 19/08/2021 by Kelnkids (1 review written)

Giorgio was brilliant to be honest helped with all my queries… Read Full Review

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★★★★☆

“Good ”

Written on: 13/08/2021 by Reyesds367 (1 review written)

Very helpful really appreciate the service very good at communicating an communication well spoken high recommend… Read Full Review

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★★★★☆

“Good service ”

Written on: 06/08/2021 by 437Chandler (1 review written)

Massimo was very polite and delivered a good service. Had no problems with my experience whatsoever… Read Full Review

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★★★★☆

“Polite, efficient, friendly ”

Written on: 31/07/2021 by RonaldMcLeod (1 review written)

They were very friendly and welcoming and gave me plenty of detail bearing the special packages… Read Full Review

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★★★★☆

“Car Insurance”

Written on: 20/07/2021 by Fernandezzo459 (1 review written)

Exceptional service however the time taken to complete is very long. It was a repeat of my online application… Read Full Review

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★★★★☆

“Very good”

Written on: 01/07/2021 by Tylerts (1 review written)

They were very nice and polite on the phone and explained things when I didn’t know what they were and helped the process go quickly… Read Full Review

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★★★★☆

“applying for car insurance ”

Written on: 10/06/2021

i made initial call after using comparison site to obtain quote which differed considerably from the final figure which came up on companies linked site and was annoyed/frustrated at this. Call handler accepted my account once forwarded screenshot of quote and after discussion with heirarchy it was agreed to honour initial figure to my satisfaction. On the negative side something which would normally have taken only a few minutes extended closer to 45mins… Read Full Review

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★★★★☆

“Very happy with the service provided ”

Written on: 29/05/2021 by JackHargreaves (1 review written)

Payed a fair price for the cover I was looking for. Much cheaper than all other competitors. Quick and easy when answering questions on the phone… Read Full Review

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★★★★☆

“Tahir review ”

Written on: 22/05/2021 by Tahir0389 (1 review written)

Excellent service thank you good customer service from the staff was very helpful… Read Full Review

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★★★★☆

“Excellent service ”

Written on: 01/05/2021 by Zohdi (1 review written)

She was very good explains everything to me and helping me out well done… Read Full Review

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★★★★☆

“Changing my car insurance ”

Written on: 18/04/2021 by dickjackson63 (1 review written)

It was very easy to setup my new policy Right Choice and didn’t take too long… Read Full Review

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★★★★☆

“Very helpful ”

Written on: 16/04/2021 by Aaron131 (1 review written)

I done a quote online it was over 100 but the advisor got it down to 65 so very happy… Read Full Review

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★★★★☆

“Phone system frustrating. ”

Written on: 08/04/2021 by Hinkie (1 review written)

Once though to representative customer service is very good. Getting through to representative proved difficult, as kept going back to switchboard, when I did get through, kept getting cut off when put on hold, this made whole call frustrating, however representative very helpful and curious… Read Full Review

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★★★★☆

“Helped me get the insurance up and running even though...”

Written on: 16/02/2021 by Lewist1998 (1 review written)

Helped me get the insurance up and running even though It was more than I wanted to pay they managed to get the price reduced… Read Full Review

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★★★★☆

“Renewal ”

Written on: 20/01/2021 by ThomasTWM (1 review written)

I emailed requesting a callback to discuss my renewal quote. Within 20 minutes I received a call from a very helpful and pleasant lady called Ani. She listened to what I had to say and answered all my queries. At the end of the call I felt I had received very good customer service and as a result of Ani’s customer service skills I was happy to renew my policy… Read Full Review

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★★★★☆

“Great customer service. ”

Written on: 04/01/2021 by JamesSomerville (1 review written)

The person I spoke to was very helpful with explaining what certain things were as this is the first time for myself… Read Full Review

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★★★★☆

“Lovely girl ”

Written on: 31/12/2020 by RandyMacKenzie (1 review written)

What a lovely girl I spoke to over phone. Even managed to get my insurance right down by £800. Very polite… Read Full Review

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