RCIB is a BIG SHAM of the Insurance Market, Never ever talk to them over the phone, otherwise they will apply all the tricks to deceive you and you end up paying more money than you are getting online. They play words game and over charge you in the Insurance Premium, I could observe Unprofessionalism shows in their conversation, I was getting quote of my Car Insurance £937.77 online but when I start talking to sham artist he tried all his tricks and Charged me £1,052.76 but when I received my Insurance Documents there was written total Premium payable by me £973.76, but I paid £1052.76 in total, also I asked to Start my Car Insurance on 30Oct23 but he ignored and started my Insurance on 26 Oct 23. This Company is not more than a HOAX and hire full time sham artists, I will spread these words all over the related department and online.

I cancelled a policy 6 years ago after getting wise to the dealings with them driving an agila 1.2. I vowed NEVER to go with them ever again and since then using other insurance i had 5 years bliss full motoring . 2023 after putting my car on the road 8 months sorn with NO issues for parking it up. I went to price compare and first was RCIB. I bypassed them and went ladybird insurance. Omg … its actually RCIB and i said to the insurance chap taking my details on my now astra 1.6. If you are RCIB .. you ain't getting a penny off me. He remained quiet and took my cash. A text alert said RCIB have been paid 330 pounds. Im fuming feeling cheated and decided. Do not go with RCIB THEY ARE SHAM ARTIST. Its the 30th tomorrow and the policy should start but they are faffing me around with saying my drive way is not off road and its still a risk of other people using it to have a claim. They try to trip you up after paying. They add costs and wangle threats. Bullys… stay away.. i now have to deal with these scoom bags in my opinion. RICB are hiding behind ladybird and aviva and others. I feel snared and trapped like a wild animal waiting for them to pit me out my misery taking everything i got. STAY AWAY

Had to get a breakdown truck after our catalytic converter was taken. Prompt response from leading independent company in our area with super helpful driver.

yes below 0 star JUST AVOID THIS THIEVE COMPANY this broker is totally managing by very experienced thieve people, after u purchased a cover then ur miseries going to start. they're really SUPER experienced, yeah already have seen many of them but this company is number one for taking and all by The law ! they already had a different name but after they got 1 star then they just changed the name and started with a new name to start taking again. JUST AVOID THEM PEOPLE, TELL UR FRIENDS AND FAMILY AND EVAERY ONE TOO, IM GONNA REVIEW THEM EVERY DAY, AND MAKING VIDEOS ON SOSIAL MEDIA AS WELL , SO PLEASE EVERY ONE DO THE SAME.

R.Th I did cancel my policy in 14 days Wich i paid £189 at first month, I didn't get refund please people avoid hassle This is the worst car insurance company ever to deal with

I have had the worst experience with this company. My premium kept increasing after the 14 days cool down period meaning when trying to cancel I had to pay a massive fee to leave. The customer service was extremely rude I told them multiple times I want to speak to a manager and told me there is no point because they will only tell you the same thing, which isn’t true ended up resolving some issues. However I put on hold for 2 hours on the phone all day just to get a email address of the manager to receive reply a following day. Sales staff completely rude very obnoxious. Worst insurance broker I have ever used. Avoid at all cost.

Had difficulty renewing, staff called and got it all sorted within minutes. The company is easy to talk to and have improved on waiting times to speak to customer service. My experience keeps getting better with them as I've been with them 3yrs now. I would recommend right choice.

Based on a money saving site your company seemed to offer the best deal. I done it online but for clarification I phoned the help line. The person I spoke to was friendly, helpful and knowledgeable

He managed customize the insurance policy to meet my needs, overall I'm quite happy with this service, highly recommend. Renewed my policy for another year.

He was so helpful and knowledgeable about your products I couldn't have asked for a better adviser to assist myself.i would recommend this company my friend and family

The advisor who helped me was excellent and went through everything with me step by step and answered any questions that I had and just all round a pleasant experience as we all know insurance can be a pain.

Very happy with phone call. He was very polite quick and helpful

Perry was helpful, but his colleague Omari, went above and beyond to ensure that I received a fair and accurate price for my insurance removal, and manage my query. He was patient and thorough and took his time to ensure that I understood what I was being charged for.

comparison site sent old car details to rcib, consequently my new car details were not correct and was not insured. A new quote was given to me but it was £145 ish more than expected. I spoke to an advisor and she investigated and managed to get me reinsured at the original quote price and is sorting out a £133 refund. Well done, saved the day

Fantastic staff realy helped me understand my policy and getting me the best price for insurance would highly recommend to anyone

Spoke to an advisor, he was really professional & patient whilst checking & amending my quote to get the best deal.

Very happy with my call today to RCIB, gentleman I had on the phone was extremely helpful with helping me pick out the right insurance for my needs. Fully recommend to anyone who requires insurance! 5*!

This is my 3rd year with this company and not had any issues, This company make it easy and fast to renew. They are easy to get hold of if anything needs checking. I have already recommended these to family and friends and my son will be using these