Happy repeat customer

One Call Car Insurance Reviews - onecallinsurance.co.uk
★★★★☆
4.4
From 38251 reviews
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Sheila420's review of One Call Car Insurance Reviews - onecallinsurance.co.uk

“Happy repeat customer”

★★★★★

written by Sheila420 on 20/08/2019

JE3 was very helpful and gave me all the required information clearly although quickly but happy to repeat parts for me. Before I reached him though I was replying to a message which asked me to phone a main number and no clue as to which number on my keypad would access the Retention Department. I ended up with 9 minutes waiting in the wrong queue because of that. The lovely advisor quickly put me to the correct department which was good but I was getting a bit stressed and not sure if I wanted to continue in the maze of choices on your message none of which appeared to refer to my needs! The chat service I first used was good.

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  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

  • kwik fit

    Previous Insurance Company

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