Car insurance

★★★★☆
4.3 / 5
88.2% of users recommend this
  • Customer Service

  • Value For Money

TamsinBennett's review of One Call Car Insurance - www.onecallinsurance.co.uk

★★★☆☆

“Car insurance”

Written on: 13/06/2019 by TamsinBennett (1 review written)

I'm sorry that I am writing to give a poor review, not to the woman I spoke to.
My insurance was cancelled as did not give my licence details in time. Trying to get through on your phone is long winded and I was cut off twice whilst talking to two different people who did not call back so I had to start all over again. Customer services were supposed to transfer me to sales and consider a reduction of my cancellation payment but I was cut off again and the lady I finally set up my new policy was unable to consider this. So it would be a kind gesture to refund me something!
I changed to One call because of the good reviews and I hope now that the reviews will prove to be correct but not a good start

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  • Comprehensive

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  • Lady Driver

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  • RAC

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