written by madmitch159 on 25/03/2017
Trying to cancel my insurance was an ordeal. I rang on the Monday to be told everyone was busy and I would get a call back within 48 hours. No call back within that time so I called back. I tried to pay their rip off cancellation fee there and then it didn't work so was sent a final bill which was different to what the person on the phone told me. I paid what they said and now today I have received a letter saying immediate payment is required of £0.00 and if they haven't received it by 29th March my account will be submitted to their debt collectors and they estimate that the additional costs of recovery will bring the balance to at least £25.00. I will never use these incompetent idiots again. DO NOT USE THIS COMPANY.
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