Absolutely terrible - ZERO stars

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MasterQuote Car Insurance
★☆☆☆☆
1.1
3.0% of users recommend this
  • Customer Service

  • Value For Money

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Theodore1990's review of MasterQuote Car Insurance

“Absolutely terrible - ZERO stars”

★☆☆☆☆

written by Theodore1990 on 30/07/2015

This is the worst car insurance ever. I should have done my research first, as I would have noted all the negative feedback.

I took the policy out 1/12 ago. I did not receive a confirmation email once purchased, and I did not receive my documents in the post. I tried to contact the company via telephone, but no one would pick up - perhaps I was too impatient, but when your paying for a premium 0845 number on your mobile, 10 minutes is too long.

I received my first letter of communication from them today - it wasn't my documents, but instead it was a letter stating that my policy had been cancelled and they had deducted £126.04 for the 1 month. I found an alternative freephone number and they were rude. I will be fighting to get my money, but be warned, DO NOT TAKE OUT A POLICY WITH THIS INSURER!

  • Never Claimed

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

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