Lady Bird Car Insurance www.ladybirdinsurance.co.uk Review

★★★★☆
4.1 / 5
80% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Lady Bird Car Insurance www.ladybirdinsurance.co.uk

★☆☆☆☆

“System has been down over a week.. finally up and...”

Written on: 21/04/2021

System has been down over a week.. finally up and running... called for a simple amendment to my policy..waited 1hr 30mins to get through.. call cuts off 5 mins..no courtesy call back.. I then call back waiting just over 2hrs guy then puts me on hold.. phone cuts off...no call back...I call again waiting 2hrs 45mins only to hear they can’t amend my policy at the moment CALL YOU BACK WHEN WE CAN. meanwhile I still can’t drive my car. I have paid out on ubers everyday for a week to get to work and back.
This company is unprofessional
DO NOT INSURE WITH THEM

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  • Comprehensive

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  • Lady Driver

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  • Customer Service

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