written by on 21/04/2021
System has been down over a week.. finally up and running... called for a simple amendment to my policy..waited 1hr 30mins to get through.. call cuts off 5 mins..no courtesy call back.. I then call back waiting just over 2hrs guy then puts me on hold.. phone cuts off...no call back...I call again waiting 2hrs 45mins only to hear they can’t amend my policy at the moment CALL YOU BACK WHEN WE CAN. meanwhile I still can’t drive my car. I have paid out on ubers everyday for a week to get to work and back.
This company is unprofessional
DO NOT INSURE WITH THEM
As rated by our community of reviewers