Very nice people UNTIL you actually claim!

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John Lewis Car Insurance
★★☆☆☆
1.6
From 18 reviews
6.0% of users recommend this

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MaxDormoy's review of John Lewis Car Insurance

“Very nice people UNTIL you actually claim!”

★☆☆☆☆

written by MaxDormoy on 14/08/2018

Had a simple car accident. I was not to blame. Both cars able to drive away. Repairs took over two months. Replacement car not the same as mine (automatic). As with the rest of these dismal reviews JLP are appalling to deal with. The tell you anything and do nothing. Like everyone else I had to do all the work. I am now taking them to the small claims court to get some redress. I contacted Which? because I had seen their good review only to be told the review was based on customers most of whom had never had a claim but who thought JLP were lovely to deal with on the phone. Of course they are, just like most sham artists who want your cash. I cancelled my Which? subscription as well. Stay away from JLP. If this is their level of service I doubt if any of their employees will ever see a bonus again!!

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