Terrible Customer Service

★★★★☆
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84% of users recommend this
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Tuckerxe1994's review of Hastings Direct Car Insurance - Post Feb 2009

★☆☆☆☆

“Terrible Customer Service”

Written on: 19/02/2020 by Tuckerxe1994 (1 review written)

Tried to add my partner to my car policy with Hastings Direct, but was unable to, but they told me I could take out a new policy with them for over £500 plus a cancellation fee despite the fact I had paid 12 month premium in advance. Worst customer retention policy ever.

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  • Comprehensive

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