Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com

Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com
★★★★★
4.6
91.0% of users recommend this
  • Customer Service

  • Value For Money

Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com Summary

"At Chaucer Direct we’re proud of our reputation for delivering excellent service and products to a growing community of customers. Your feedback helps us continue to improve, and we welcome all your contributions. If you ever feel that we have got it wrong with the service you have received, please contact us to give us the chance to put it right."

Media Gallery for Geoffrey Insurance Car Insurance - www.geoffreyinsurance.com

Latest Reviews

“Great ”

★★★★★

written by Pushups on 26/09/2023

This insurance company has been unbelievable in answering questions and the prices are going to encourage more customers.and when my family members insurance is up I will be getting to get them to them a call

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“easy car insurance”

★★★★★

written by nigelwilson152 on 25/09/2023

I would certainly recommend this company for the ease of setting up the quote and processing the order was. obviously I hope that I never have to claim for anything but if I do I hope they are as easy to work with

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“Easy Navigation”

★★★★★

written by Doug12 on 18/09/2023

I found the website easy to use and when I called the company the agent was helpful and addressed my query promptly and was able to purchase the next day online.

Was this review helpful? 1 0

“Farm insurance company”

★★★★★

written by Jodxx on 17/09/2023

Just come across this insurance company this year just started cover with this company it’s been fantastic. The quote was brilliant much lower than other places then to set up the insurance was a piece of cake. It was a simple click through then two minutes except from the details Payne and then submitting to finalise the quote. It was so easy one of the easiest insurances I’ve ever set up absolutely over the moon with these people. Just hope they can give me a fantastic quote next year so I can stay with him because they’re just so straightforward.

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“Had a lovely chat with care and support ”

★★★★★

written by TheresaCompton on 17/09/2023

Was trying to add a second car to my existing insurance the process was smooth lovely customer care

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“Use your online quote the company doesn't honor phonecalls”

★★☆☆☆

written by lewisK91 on 15/09/2023

I had a quote for 320 to renew for 12 months I had made a mistake and put 8 years no claims but I actually had 9. When calling up I didn't think this would make much of a difference which it didn't quote was reduced £20 roughly by the call operator, which hey nice bonus. Anyways I was told to call back in a few weeks If I was happy to proceed, 9 days later I call back quote the reference I had, unfortunately my 9 years still wasn't on so I mentioned it to the call operator, she requoted and it spat out a quote for roughly 400 plus ! big increase I said I have the quote at a lower price on my emails... doesn't matter this is the new quote, YOU almost lost a customer luckily no other firm got close to your quote on my emails and I managed to get my insurance at the 8 years no claims quoted amount, via my emails/ your website. !

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“Quick and easy ”

★★★★★

written by Janewebster on 14/09/2023

Very straightforward and very easy to understand but didn’t need to speak to anyone just followed the instructions step by step

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“Cheap and easy to arrange ”

★★★★★

written by DannyCruz on 09/09/2023

Just taken out car insurance. Cheapest around. Great value. No issues so far. Would recommend.

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“Very easy to understand”

★★★★★

written by DaveKirby on 05/09/2023

By far the easiest company I have dealt with in a long time. A breath of fresh air to deal with someone who spoke clear English. Very helpful and searched further to try and find a better deal for me.

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“Thanks for everything was good ”

★★★★★

written by Angelica312 on 05/09/2023

Nice and easy way to insure your car

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“Easy to aquire insurance”

★★★★☆

written by Warbi1 on 31/08/2023

A very easy company to deal with on start up and very easy to follow instructions to access my policy, having said that dealing with this company over the phone for claims or any other issues has still to be seen, hopefully I will never have to contact them regarding these matters and I have safe and easy years insurance i just hope they keep cost low on renewal, time will tell...

Was this review helpful? 1 0

“Cheapest out there”

★★★★★

written by 99Kerr on 25/08/2023

Geoffrey ins, was the cheapest quote for me at this time. Well done!!

Was this review helpful? 1 0

“Fantastic ”

★★★★★

written by ArelyAndersen156 on 23/08/2023

I’d been with Tesco for ten years and have full NC. Yet they doubled my insurance this year . I used go compare the top 5/6 was all within about £20 of each other. I looked at them and the add ons . Ie window screen , home breakdown , key cover ect ect . Geoffrey’s was by far the cheapest and offers more add ons ( I did add a few too ) and my insurance is now cheaper than I was paying last year at tescos … so I’ve saved over £1000 . Thank you very much Geoffrey’s

Was this review helpful? 2 0

“Experience on initial contact”

★★★★★

written by fhChurch275 on 22/08/2023

Research revealed positive indicators. Initial contact was far better than other companies that I had contacted. Everything well explained andtaylored to my neefs. Could not find fault and would not hesitate to recommend company to others.

Was this review helpful? 1 0

“What it said on the Tin”

★★★★★

written by Jazzjunkie on 22/08/2023

Very easy faultless experience. Well done Geoffrey

Was this review helpful? 1 0

“Great price and service”

★★★★★

written by plWest282 on 20/08/2023

I have saved £65 from my last insurer. The whole experience was positive as well. I will tell friends and colleagues as well. We tend to all shop around for a better price.

Was this review helpful? 1 0

“Renewal call”

★★★★★

written by 401Sharpe on 17/08/2023

Utterly magnificent service courtesy of the very wonderful true pro in custom service if ever there was!!

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“The greed of this company is so cliché it's comical”

★☆☆☆☆

written by zbcon on 16/08/2023

Purchased a policy set to start in a couple of days, that included my wife as a named driver. Noticed a mistake on the policy: wife has been driving for 14 years, not 15. Immediately called to rectify (again: policy hadn't started yet). Told that to make this change would cost £350!!!! That's around half of the total cost of the policy. How ridiculous is that?!? Immediately cancelled and purchased policy elsewhere. It's crazy that they try to take advantage of an honest mistake by upping the price by 50%! So greedy! I'm glad I was within the 14day cancellation or else I would have been stuck with a huge bill, or invalid insurance

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“Easy and stress free”

★★★★★

written by JenkinsBG on 16/08/2023

My renewal price with current company was over £200 more. And then I found myself on compare the market looking for another company at a more competitive price I found this company which was offering a very competitive deal with lower monthly payments, they had windscreen cover as standard and I was able to add other key benefits to my policy as needed. In total I saved over £200 based on the renewal price which my current insurance provider was trying to charge me. It was so easy to see all the benefits with clear instructions and easy to follow steps

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“Good start up premium!”

★★★★★

written by Kadence86 on 14/08/2023

Signing up with Geoffrey Insurance was very straight forward. My particular premium was excellent,saving me from Esure's Ins - heavily inflated expectations. However we will see what the future has in store for my finances at next year renewal? I just hate shopping around!

Was this review helpful? 0 0

Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by robeli on 9th October 2014 Report this content
How can I renew my policy?

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Answers (1)
Report this content Notoverthehillyet Written on: 17/10/2014
The company will contact you once the policy is due for renewal. I have been with them for 3 years now and they send me a letter advising me of the renewal date, the cost and no claims bonus. I pay by standing order and the letter states (if memory serves) that if I am happy with the cost of renewal I should do nothing and the payments will come out of my account as normal. If not then I can cancel by phone or letter.
Asked by andykohut on 16th September 2014 Report this content
I have not had required car insurance for the past 2 years as I have been out of the UK supporting coalition forces but am now due to return. I have a copy of my previous NCD dated 10 Aug 2012. Please can anyone let me know if this is okay so I can go ahead and apply for insurance through this company?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (2)
Report this content Notoverthehillyet Written on: 16/09/2014
I am not an insurer but my limited knowledge says you will have lost the NCD. I did Google it and there were some rather daft suggestions eg no claims then the NCD is safe. Cannot see that being relevant since if one is not driving then they would not be incurring a risk? My personal feeling is to contact Chaucer who really do have some great people working for them - only they can offer you a truthful answer. Could well be that as there is a "forces" reason there could well be exceptions BUT DO NOT QUOTE ME. Good luck.
Report this content alan.c6767 Written on: 16/09/2014
In the past they have given me credit for NCD but that was a NCD greater than just 2 years. I think you'd be lucky to get anyone to honour it, might just have to accept it's gone. The people at Chaucerdirect are very helpful and they're prices are very good, phone them and talk, you may be pleasantly surprised!
Asked by Heathern85 on 31st August 2014 Report this content
How much will it cost me to cancel my current insurance policy? My partner has purchased new insurance for our new car.

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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

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Answers (4)
Report this content Davidfuller123 Written on: 01/09/2014
I don't actually know if you get charged, but I would stay with Chaucer direct as I've had problems over the past and they are quick to respond and get the problem sorted out and they are I think one of the cheapest insurer's out there that actually care. hope this has help you but I cant give you information that I'm not sure off
Report this content Notoverthehillyet Written on: 01/09/2014
I have not tried to do that. I would imagine that insurance can be cancelled during the policy with a small admin cost (or at least that is my expectation). I would phone Chaucerdirect and ask them. My experience of talking with these guys has always been positive and they are very approachable.
Report this content IainBuk Written on: 02/09/2014
Ask your current insurer !
Report this content excellent123 Written on: 10/09/2014
To be truthful I cancelled nearly a year ago and cannot remember if there was a charge. If there was it must have been a small one otherwise I would have remembered. They were very good and cancelled my policy with no fuss. The only reason I cancelled was because I wanted my son on my insurance but he was too young for them to insure.
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