written by on 05/11/2011
I insured with Fortis but when I sent in my claim I was informed Fortis is now Ageas.I had not been notified of this.I was travelling along a main road and pulled out to pass a row of stationary cars to turn right at traffic lights. there was a stationary car in a side road to my left. As I passed this the car accelerated and smashed into the side of my car causing substantial damage.I reported this to Ageas and was told it was the other drivers fault.I received a letter registering my claim.After hearing nothing more I phoned and was told that I had to accept 80% of the blame as there was no line to make 2 lanes even though I was well within the central line argued the point on local knowledge and the fact that I was following other cars and that he had driven out of a side road I argued the point for several months but they would not budge.In the end I had to capitulate as it was affecting my health. In all this time (14 months) I received 3 letters from Ageas.If you want someone to fight your corner don't pay Ageas because you won't get justice.
As rated by our community of reviewers