Worst insurance ever

Dial Direct Insurance Reviews - dialdirect.co.uk
★★★★☆
4.4
89.0% of users recommend this
  • Customer Service

  • Value For Money

DesiraeMonroe294's review of Dial Direct Insurance Reviews - dialdirect.co.uk

“Worst insurance ever”

★☆☆☆☆

written by DesiraeMonroe294 on 15/01/2021

They accused me of having an accident when I hadn't, nightmare to resolve. Policy ended up costing twice as much. Charged for changes on the policy even though the errors were not my fault. Now have to pay £60 to leave

  • No

    Have you made a Claim

  • Auto Renewed

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Customer Service

  • Value For Money

Customer_Team's Comment

Written on: 18/01/2021

Hi,

Thank you for taking the time to leave us your feedback. We're sorry to hear you have not had a 5 star experience with us and have had issues with the CUE process. Unfortunately, we've been unable to locate your details and would like the opportunity to discuss this with you further. Please contact our Customer Service Team and request to speak with our Social Media Team, we'll see if there is anything we can do to help.

Many Thanks,
Dial Direct Social Media Team

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