Easy to switch companies

★★★★☆
4.3 / 5
89% of users recommend this
  • Customer Service

  • Value For Money

RayandJo's review of Dial Direct Car Insurance

★★★★★

“Easy to switch companies”

Written on: 08/11/2019 by RayandJo (1 review written)

We were anxious about the process of switching, but dial direct Made it easy. The agent talked us through everything over the phone and processed it for us. One concern was that we didn't have proof of our no claims discount, so the agent agreed to contact our previous insurance company on our behalf to get the information. It's good to know that old fashioned customer service still exists and customers are treated as individuals. The final proof will be in how helpful they are if we need to make a claim, but so far, we cannot fault their service.

  • No

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Churchill

    Previous Insurance Company

  • Customer Service

  • Value For Money

Customer_Team's Response to RayandJo's Review

Written on: 08/11/2019

Hi,

We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team.

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