DO NOT BUY FROM THIS RUDE COMPANY

★★☆☆☆
1.5
From 25 reviews
16.0% of users recommend this

  • Customer Service

  • Value For Money

Jayvion229's review of Debenhams Car Insurance

“DO NOT BUY FROM THIS RUDE COMPANY”

★☆☆☆☆

written by Jayvion229 on 17/10/2017

DO NOT BUY FROM THIS RUDE COMPANY.

I received a renewal quote which I needed to amend. I called the customer service helpline, once the agent picked up and began asking about the security questions he became very very rude. He asked me and the policy holder the same question 6 times. Buy this time I was very angry buy his questions and manner of tone and asked to speak to a manager. He also didnt seem too interested so asked for his name and his manager (director). He then asked if i would like to purchase the policy..........NOOOO WAY!!!! I am waiting for the complaints team to call me, im sure they wont.

Very rude customer service, its a good thing ive not needed to claim for something and needed to call them! they would probably put all blame on me!

  • No

    Have you made a Claim

  • Auto Renewed

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

  • Customer Service

  • Value For Money

write a review
Was this review helpful? 0 1
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!