keen price but very misleading prices...

★★★★☆
4.0 / 5
80% of users recommend this
  • Customer Service

  • Value For Money

pierre2076's review of Budget Insurance

★★★☆☆

“keen price but very misleading prices...”

Written on: 13/08/2019 by pierre2076 (1 review written)

using compare the market which is very easy to use and competitive. however when the premium prices are listed it ‘appears’ that various ‘extras’ are included in the premium cost as it states at the top of the page that items such as personal accident, breakdown cover are already in the price. however when one clicks to go to Budget it transpires that you have to pay for each extra. This is VERY misleading and tantamount to false advertising in my opinion. Budget is keenly priced but watch out for falsely advertised extras. Not good for such a big company to work in this way! 

  • No

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Customer Service

  • Value For Money

Customer_Team's Response to pierre2076's Review

Written on: 14/08/2019

Hi,

Thank you for bringing this to our attention. In order for us to look into this further, please could you contact our Customer Service Team and request to speak with our Social Media Team and we will see if there is anything we can do to help.


Many Thanks,
Budget Social Media Team.


Reply to this comment
Report this review
Was this review helpful? 0 0