Kendall Cars - www.kendallcars.com Reviews

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★★★★☆
4.3 / 5
86% of users recommend this
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Latest Reviews

★★★★★

“Excellent service”

Written on: 26/05/2022 by ktRalston284 (1 review written)

Excellent service along with very good prices… Read Full Review

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★☆☆☆☆

“Take money and then don't have the car”

Written on: 23/05/2022 by AlanShirley (1 review written)

Really weird process at Kendall. Booked a car on-line. £540 taken from my account. Then get a phone call to say car is not available unless I travel about 100 miles to collect it. So of course I cancel only to find I have to wait 6 days for a refund. Please please use Enterprise. If they offer car on the web, it means they have it… Read Full Review

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★☆☆☆☆

“Extension”

Written on: 26/04/2022 by iuConrad189 (1 review written)

I recently hired a car for a mid week rental with hire starting on a Tuesday and returning the vehicle on a Saturday night. I’m not sure if the error in the booking was due for the fact that I picked the wrong time or if the time was picked automatically as the office doesn’t open on Sundays anymore like it used to do. Anyways I had to extend the rental by a day but I was charged two additional days of rental and and admin fee of £75 on top. I thought that it was pretty unfair and the… Read Full Review

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★★★★☆

“Easy Very Simple”

Written on: 22/04/2022

Found website very easy to use, and I'm booking from overseas… Read Full Review

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★★★★★

“Helpful”

Written on: 20/04/2022 by DRB60 (1 review written)

Planning our 1st trip to the UK and in need of advise for a car hire. A friend recommended Kendall so I made contact to ensure I booked correctly and from the most convenient location. Several emails later, I had a plan and all is underway. Very happy. Looking forward to traveling your beautiful country in a solid little car… Read Full Review

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★★★★★

“Faultless”

Written on: 01/03/2022 by peterdelf (1 review written)

Hired a van for family trip to France . Collection was smooth less . Van immaculate and very comfortable. Staff customer care was handled diligently . Overall a very satisfactory experience , competitively priced and good value for money… Read Full Review

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★★☆☆☆

“Demolition Derby 9 seater”

Written on: 18/12/2021 by user808 (1 review written)

Collected a 9 seater Mercedes booked for a group outing to the Horse of the year show at Excel, London. Appreciate you have competetive rates but really shocked to see the poor condition of the vehicle offered on the day. Not joking when I say there was not a single panel bumper or wheel without clearly visible scrapes or damage, not good first impressions and I remarked it at check out. It didnt seem to concern your staff checking it out in the slightest. Exceptionally low on fuel (under 1/4… Read Full Review

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★★★★★

“First rate”

Written on: 25/11/2021 by Big1 (1 review written)

Phone call made to arrange a tail lift luton. Easy conversation, in stock on the dates required. Collection was paperwork, licence check with correct ID. Van was shown to me , we went round in detail pointing out all the dinks and scratches. Happy chap. Easy to deal with , good condition clean vans. Tail lift was very easy to use. PIN code to return the van when the staff are away. Great company will definitely use again. Thank you… Read Full Review

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★★★★★

“Really great - my go-to car rental”

Written on: 12/11/2021 by Reshep88 (1 review written)

I've rented a number of cars with Kendall and I'm always incredibly impressed with their service and prices. Ive never had any issues and I'd definitely recommend them to anyone… Read Full Review

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★★★★★

“Best local hire company”

Written on: 21/10/2021 by Ball158 (1 review written)

We have used Kendall several times over the years, and the service has always been exemplary. Their prices are also not over-inflated like many of the chain hire companies. I highly recommend them… Read Full Review

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★★★★★

“Excellent service”

Written on: 04/10/2021 by MekhiHardy (1 review written)

I rent a transit a couple of times a year to move my daughter at university so I am a private hirer rather than a business. I use the Ash branch and they have been uniformly great. Reception is helpful and welcoming and the staff dealing with the vehicles have been helpful, communicative and polite. I am old enough to remember when service like this was the norm - good to see… Read Full Review

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★★★★★

“Great customer service”

Written on: 19/08/2021 by SWHol (1 review written)

I have hired vehicles from Kendall Cars (A3 Robinhood branch) several times over the last few years and have always found their service to be great and their prices to be one of the lowest in the area. Good choice of vehicles (I've mostly had vans) of all sizes. Vans have always been ready on time for pick up and cleaned. 247 drop off at the end of the hire. Have always been the cheapest or almost cheapest in local area. … Read Full Review

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★★★★★

“Great service and reasonably priced”

Written on: 06/08/2021 by Rhys_Davies (1 review written)

I've used Kendall Cars in South Wimbledon a few times now. Every time has been very efficient and the car has been a good standard. The staff at South Wimbledon and Lombard Rd - Wimbledon have been very helpful when booking at short notice. Pries are very reasonable compared to the big names and i would recommend in future… Read Full Review

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★☆☆☆☆

“Don’t book online ”

Written on: 19/07/2021 by 34Loomis (1 review written)

Booked a van online from Wimbledon branch. At 2.15 the day before I was due to collect I received a call to tell me that in fact they had no vehicle. I could have one the week after, not exactly great service. I wouldn’t recommend to my worst enemy. Terrible customer service and attitudes to match from the two members of staff I had the pleasure of talking with. … Read Full Review

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★★★★★

“Fantastic staff at New Malden office”

Written on: 17/06/2021 by MattBlom1 (1 review written)

I hired a car from the New Malden branch and the lady on the reception desk was amazing, super friendly, smiley and informed me of everything I needed to know and more! The guy who did the car handover was also super efficient, also asking us if the car was clean enough when giving me the keys. Thanks New Malden office!!!… Read Full Review

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★★★★★

“Team at Kendall Leatherhead”

Written on: 28/05/2021 by BEAVER2021 (1 review written)

To whom it may concern, I would like to give the person I dealt with and the team at Kendalls Leatherhead a huge thumbs up. Fantastic customer service with a smile and very reasonable prices Thankyou … Read Full Review

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★★★★★

“Great hire company on range of vehicles”

Written on: 18/02/2021 by Fanningxe172 (1 review written)

We have used Kendall to hire a range of vehicles and each time they have been great. Easy to arrange a suitable car for your needs, great pickup service and super service. Would recommend to family and friends… Read Full Review

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★★★★★

“Quick, easy and efficient”

Written on: 02/02/2021 by Blair77 (1 review written)

I have used kENDALL on and off for many years now and they never fail to offer good conditioned vans and are always happy to help with any questions you might have, they are a very reasonable priced and just and easy company to use… Read Full Review

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★★★★★

“Always happy with my booking”

Written on: 06/01/2021 by Stnemelcretep (1 review written)

I have used Kendall cars a few times and I have always been happy with the service and the vehicles provided I have rented cars, Van's and a people carrier and always well maintained and good spec models. Happy use again In fact I'm collecting in the morning Hence why I came to review the company Recommend to friends and family as a affordable rental company with 5 star service… Read Full Review

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★☆☆☆☆

“Booked for a week, than, they decided it´s 2 weeks...”

Written on: 27/11/2020 by MrLange (1 review written)

I went to their website to rent a car which clearly says 1 week minimum rental period. So I booked the car and proceeded for payment which they took in full. Few minutes later I got a call from Kendall to say they can't rent me the car because they only had a hand-full of cars left so they decided to only take 2 weeks minimum rental period. Even worse, I paid with my debit card and will have to wait days to have my money back. I'm disgusted!… Read Full Review

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