Indigo Car Hire - www.indigocarhire.co.uk Reviews

Indigo Car Hire - www.indigocarhire.co.uk
★★★★★
4.8
98.0% of users recommend this
  • Value For Money

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“Indigo Team are Fantastic unbelievable car hire prices ! ”

★★★★★

written by Westall1987 on 14/07/2022

Where do I start - Indigo Car Hire are Fantastic from start to finish from booking to collecting your vehicle. Any issues the Indigo Team will sort out a solution, Unbelievable Team always there to help Day or Night! I honestly think the Indigo Company should have 5stars out of 5 ! Very impressive prices I wouldn’t book a car anywhere else. Thank you so much for everything you guys have done for me over the years! Many thanks

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“100% the only place to go for car hire”

★★★★★

written by SK_Sussex on 22/06/2022

Indigo consistently surpasses expectations. I've used them at least 5 times now and every time I've had super quick and friendly responses, they find exactly what I am looking for within minutes and always for a reasonable price. AND, they hire you a car using a debit card which is a huge bonus - it's almost impossible elsewhere. I'd give them six stars if I could!

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“great customer service - impressed!”

★★★★★

written by liambro on 27/11/2021

I've used Indigo a handful of times now - really good. Fantastic communication and support. The chat box on the website is especially worth a mention ...one adviser - a true star. I train customer service staff in many sectors ... and he is the real deal. helpful, knowledgeable, easy to work with. Fixes things. Another adviser also deserves a shoutout. They take the strain out of the process - I'll be back!

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“Brilliant Service From Beginning to End”

★★★★★

written by TOSULLI on 08/12/2018

I found Indigo Car Hire because I was looking for car hire company that helps people that don’t have a credit card. They contacted me with a quote very quickly. I sent a few more emails with silly questions and they were answered straight away and nothing was any hassle. The service from the beginning to end was excellent. I will always go through Indigo now for all my car hire needs and I thoroughly recommend them 110% The best company I have ever used

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“What a great bunch of people to deal with”

★★★★★

written by markbrownatKinetic on 29/06/2018

I used this company over a few months this year, and I have to say they were just excellent. From helpful staff, to getting me the right car they just made it all so easy. The prices were great and combined with a truly first class service I cannot praise them enough. If you need a car, give them a try I think you will be very happy you did.

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“happy”

★★★★★

written by on 08/06/2018

both times we hired we were satisfied and the staff were helpful and friendly

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“Review!”

★★★★★

written by Jillianp59 on 08/06/2018

Have used Indi go for many years always great and will continue to use. Love the all inclusive price ! Great company!

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“Shi on Indigo Car Hire”

★★★★★

written by HillaryVelez on 11/03/2018

I have booked car rental several times through Indigo. Always got the best help and advice from the two people I dealt with .

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“They make our lives easier”

★★★★★

written by 420Pearson on 18/02/2018

We have used Indigo for around a year now. We started using them as you can make bookings with them using a Visa debit card. Their service is always friendly, efficient and with competitive prices. I ring them each time and the booking is done quickly and we have only had good experiences with the cars. I will continue to use them for both business and pleasure trips. They make our lives easier.

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“So far so good ”

★★★★★

written by Goode48 on 15/01/2018

Arranging the car was simple and stress free I hope the pick up is as well used this company before and it went pretty smooth I hope this experience is the same would definitely recommend to other friends and family

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“Good service”

★★★★★

written by McCainik419 on 07/01/2018

I defiantly recommend using INDIGO if you need to hire a car using a DEBIT, never a problem and good service.

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“Highly reccomented. ”

★★★★★

written by Lucash1978 on 15/12/2017

Rented the car in Alicante Spain, for four weeks. Debet card hire. Absaloutly troubleless transaction. Would recommend to anyone and use again.

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“The Magical Indigo”

★★★★★

written by JerrySG on 15/12/2017

Amidst the backdrop of an ethically embattled industry, Indigo Car Hire stood victoriously unscathed. My experience was a testament of their unrivalled standard of professionalism. I contacted Indigo Car Hire with much apprehension, but they answered all my queries without even the slightest hint of edginess. Indigo has excellent exclusivity in communicating with their partners and was able to clear all my doubts very fast. They even took the extra mile to drop me several calls to explain the hiring processes to me patiently. With my untainted confidence in them, I went ahead and hired Budget through Indigo. I experienced a few hiccups during the pickup process with Budget and it’s apparent that Budget’s level of service paled in comparison with Indigo. After the wonderful trip in lovely UK, I returned to my home country and found an unexplained charge on my credit card account a couple of weeks later. Unable to rationalize the penalty that was imposed on me, I sent them an email to seek their kind assistance in checking with Budget. And, true to the revered service quality of Indigo, they responded in a couple of hours informing that they have spoken to Budget and having Budget agreed to refund the additional charge imposed on me! Frankly, I will have no qualms hiring a car through Indigo on my next trip to UK and will surely recommend Indigo to all my friends and relatives who are visiting UK! And to Indigo, there is something magical about your company that sets you apart from the competition worldwide and please keep the magic going!!!

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“Last minute young driver debit card”

★★★★★

written by Greenwood245 on 07/12/2017

U25 secured a reasonable deal 2 weeks before landing in Sweden. Held my hand throughout the whole process of securing a vehicle at the budget airport we flew too. Prompt regular emails, not once was I told that it was not possible and was reassured that it would be sorted for me. Car deposit returned within a week or so of the car being dropped off. 11/10 will use again.

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“Excellent and very helpful agent”

★★★★★

written by Forbessz435 on 30/11/2017

Searching the website for debit car hire and was directed to the Debit Card Car Hire site and used the chat now facility with a CSA. She could not have been more helpful.

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“Very helpful customer service. I did the booking...”

★★★★★

written by Kaila199 on 29/11/2017

Very helpful customer service. I did the booking through the chat.

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“Excellent”

★★★★★

written by on 27/11/2017

I dealt with 2 people via email who were both super helpful&always got back to me ASAP!

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“without problem :)”

★★★★★

written by Aleksandra123 on 23/10/2017

Contact was fast and without problem.

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“a most excellent service”

★★★★★

written by on 19/10/2017

The first time I have used this company and will certainly use them again. The staff were informative and helpful, could not wish for more. Will definitely recommend this company to friends and family.

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“very good”

★★★★★

written by Robleslk128 on 12/10/2017

a great service from indigo very helpful in every way thank you.

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Asked by eddielintw on 14th September 2017 Report this content
Hi sir, do you have minibus hire... with driver? we are 11 passengers with around 20 luggage, from airport --> southampton --> London at Oct. Thanks,

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Asked by lyndaheasman on 26th November 2016 Report this content
I just booked with indigo car hire because last time I didn't need a credit card just a bank card. I just saw that I need to bring a credit card with me.   Have the rules changed?

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Answers (2)
Report this content Bibert Written on: 01/12/2016
It depends on the rental car company. I used Indigo when going to Italy last October and I had to take my credit card. The only way to avoid this is to look for car rental with no excess. This I have done yesterday renting a car to Spain. This is a bit more expensive than with excess, but at least it is all inclusive and you can do it with a debit card. One way of finding out with Indigo would be to call them. This is what I did in September and they were very helpful. Unfortunately, there were no company in Southern Italy offering a no excess deal. I hope this help... all the best, Gilbert
Report this content rominagrigoras Written on: 01/12/2016
To ensure you rent a car without a credit card you have to book over the phone or by email with a customer advisor. If you book directly on the website you will have to provide a credit card. Contact Indigo car hire if you booked on the website and I'm sure they will be able to cancel you booking and make a new one on a debit card!
Asked by klayklay93 on 15th April 2016 Report this content
I am getting quotes through Indigo for a hire car in Italy. I am from Australia and dealing with the UK office so communication has only been via email. Now I wish to book and the Indigo Agent is asking me for my credit card details via email. Is this suspicious or is every customer trying to pay with debit card expected to exchange details via email? I thought there would be a secure online payment system like Paypal or something? Any Information is greatly appreciated.

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Answers (2)
Report this content MadSue Written on: 15/04/2016
I have never been asked for my details my email, quite the reverse, they ring me and we do it over the telephone, at their cost. It might be a problem 'ringing' as you are in Australia but I am sure they will have another method.
Report this content ExpatDragon Written on: 15/04/2016
I can say with confidence that there's nothing suspicious here. I have been using Indigo for many years - got a car in Australia through them last year and my Aussie mates were amazed at the deal I got. I can understand your reticence about putting card details in an e-mail, not because Indigo are dodgy but I don't like putting my card details in one mail either. I normally send the details through in several mails so that all my card details are not one one document, just in case anyone intercepts it. Again, Indigo in my experience are nothing but great! Hope this helps
Asked by carolgarbutt61 on 20th February 2014 Report this content
I'm looking to rent a car from Leeds Bradford airport in August. How do I go about this?

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Answers (8)
Report this content andyflincs Written on: 21/02/2014
Contact a Car Hire firm for a start!
Report this content glkk100 Written on: 21/02/2014
You know this is a review site, not a car hire site right?!
Report this content Bertie65 Written on: 21/02/2014
Contact Indigo car hire, you can find their details on their website.  I have used Indigo on several occasions and was satisfied with the service they provided.
Report this content michaeldcr Written on: 21/02/2014
Hi in answer to your question, just call them and they will take you through the process. I have just rented again from them and had no problems whatsoever. Great service and good discounts. We collected the car from Avis.
Report this content LaMarina Written on: 21/02/2014
Go to indigocarhire.co.uk and enter the dates you need and the airport name. You will be given a list of cars available so you can make your choice and normally pay £21 deposit, and the rest will be taken 5 days before you pick up the car. Alternatively just call Indigo ( their numbers are on the website) and arrange it immediately by phone. They are always extremely helpful and friendly and always happy for you to call back if you have any queries
Report this content debbsgreen Written on: 21/02/2014
Contact C.S at Indigo Car hire, He is brilliant. Having had many problems with car hire and their enormous deposits required before I was very sceptical but he was brilliant! We had the best car hire experience ever and with a very low deposit of 100 pound!!!! Superb, I would highly recommend him.
Report this content pkenward Written on: 22/02/2014
I live abroad and travel to the UK 3/4 times a year. I always use Indigo Car hire to arrange my Car Hire. They supply you with the best option for needs. The staff are excellent and the degree of customer service is very high. The Director, is always available to help and answer any questions you might have. I thoroughly recommend them. Indigocarhire.co.uk
Report this content CherieWalker Written on: 25/02/2014
Hey - feel free to call us or email or we have live chat on our website :-) The team here are always happy to help. We look forward to hearing from you. Kind Regards, Indigo Car Hire
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